McDonald Eye Care Associates

I brought my son here for his first eye appointment. They were patient and kind to him. Everyone made him feel comfortable. There is a large play area for the kids while they wait. We had to burn a half hour waiting for his eyes to dilate, and he enjoyed the play area. Bathrooms were clean. The receptionist was great and helped me with insurance questions. I found McDonald Eye Care when looking for a good place to bring my son for the first time, and I wasn't disappointed.

I had IPL and Lipiflow for my dry eyes and my eyes are much better. I can actually feel moisture in my eyes for the first time in years. I will continue to use the heated mask and eye drops as recommended. Thank you Stacy! You are wonderful and I enjoyed the treatments!

I recently switched to McDonald Eye Care Associates, and I've been so impressed with every part of the experience--from the staff to the selection to the quality of care. I have a small face, so I usually struggle to find glasses that fit well. Ben went above and beyond, bringing me about 15 different pairs to try on and helping me narrow them down to the perfect one. Everyone was so kind and professional. I highly recommend McDonald Eye Care Associates!

I went here for a post-surgery check-up to get an updated prescription. Instead of the doctor, they sent in a student to perform the entire exam alone. The doctor never came in to check the results or verify that the exam was done correctly. Because of this, I have no confidence that I received the correct or best prescription. When I was asked if I was okay with a student being present, I was led to believe they would only observe, not conduct the exam without supervision. I even asked the student where the doctor was, and was told she would be coming in to do exam. Which never happened. It also raises serious concerns about how they can bill insurance for a doctor's exam when no doctor actually performed or oversaw it. This feels misleading and unprofessional. I will not go back, ever. Update: I just received glasses with the prescription the student gave me. I can see better with my old glasses over the new one with my left eye, there is no improvement from the new prescription, it is worse. Now I'm out all of this money for nothing, unbelievable.

I've been coming to McDonald Eye for 40+ years. Started with glasses at age 12 and contacts at age 16. The service and way I was treated back then is still how I feel I'm treated now. Not rushed or just another patient to push through.

MCDONALD EYE CARE ASSOCIATES AND TERRIBLE COMMUNICATION!!! PLEASE READ.... After reading the last review from the parent who was misled by McDonald Eye Care Associates, I feel the same frustration they experienced. McDonald Eye Care Associates seems to lack in their communication on how insurance "covers" their eye appointments and therapy sessions to clients before starting them. If you are running a business, it would be smart to be knowledgeable of what insurance companies actually cover your services and letting your potential or existing clients know ahead of time. Instead we find out almost 2 months later when we received 2 bills within a few days of each other. When I call to ask questions I am met with apologies and sincerity and that she will put me in touch with someone that could help answer my questions. Enter Michelle! She was prompt to call me back the following day. Attempting to ask her questions about insurance she continued to put it back on me that I should call my insurance to see if it is covered. Going back to my first point, it would be ethical to be knowledgeable of this information and letting your clients or potential clients know ahead of time. Instead I find out that next appointment most likely won't be covered and I need to call my insurance to find out, and the upcoming vision therapy sessions are 20-30 weekly sessions at $150+ per child, and by the way, "they are out of network." My second call with Michelle, she politely informed me "that information should have been given." IT WAS NOT PASSED ALONG OR PROVIDED. It is now a he said she said situation and we got stuck paying for very expensive eye exams for vision therapy that we will now be unable to do! Below is the invoice showing the bill that was paid and took almost two months for them to run insurance! The Therapy they provide is probably very beneficial to someone who is doing it to benefit at their sport. This is why we were drawn to it for our 2 sons who are hockey goalies and both have a "lazy eye" and wear a contact for sports. Hockey is an expensive sport as it is and potentially spending another $6000-10,000 out of pocket is a lot; we would not have made these appointments knowing that information ahead of time. Very unprofessional of McDonald Eye Care Associates, and the poor way of treating folks who are misled and made to feel like an idiot when they call to ask questions was really disappointing. This is our first and last experience with this business and just wanted to share it with those thinking of using them in the future!

Have been going here since 1977. Feel get top care. Have moved further away so one year went to a place closer to home, felt the sales pitch/pressure was more important than my eye care, so will drive the extra miles for the excellent care at McDonalds.

The staff at MacDonald Eye Care Associates are amazing. They are extremely professional and kind and work diligently to ensure that the entire visit goes well and that all of my questions and concerns are answered before the appointment ends. Dr. Tony MacDonald is amazing. The amount of time he spent going through my previous records to ensure My eyes had no issues was greatly appreciated. By the time I left, I felt confident in the plan he put into place to ensure my eyes were healthy. I would never consider going anywhere, but MacDonald Eye Care Associates.