Central Missouri Eye Care Associates

I really enjoyed the doctor. However, the front office staff is absolutely horrendous. I have not been treated with such disrespect in a place of business like this. I had left a few voicemails with the staff about some issues I was having with my lenses. I never received a phone call back. The one and only time I did get someone to answer she told me to just come by to have my glasses looked at and adjusted, no appointment needed, just swing in. When I arrived the front office staff treated me as if I was an inconvenience. They actually told me to come back another day as they were "short staffed because of lunch breaks". I explained that I lived an hour away and would not be back up there for weeks. She rolled her eyes and put me on "the list". I waited for an hour and was still not seen by anyone. I notified the other front office staff that I had to leave, she simply said "ok". I had high hopes for this office as I really did like the doctor and felt like he helped me a lot. But because of the staff, my family and I will be in search of a new eye clinic.

Dr. Green is awesome! However, the staff, not so much. When I picked up my glasses, the staff person acted like it was an inconvenience to help me. I couldn't understand what she said because of her chewing gum. She sat slouched in her chair. Overall, not professional. I won't go back.

My first time there and it was nice!! The doctor was great!!! Kendra and Josie helped me a lot so thanks again girls

Save your time. Go to another place to get an eye exam. The Doctors are nice but the office is very unorganized. Went to get an exam in February, picked out new frames, sent off for lenses. Two weeks later, I picked my glasses up, took them home and discovered they were too strong for me so I took them back. Got a second eye exam and the prescription was changed. They kept my glasses there to insert the new lenses in when they came in. Another two weeks went by and I called to see if the glasses were ready and they were not, finally after three weeks someone called and said the glasses were ready for pick up. I thought that meant the lenses were in the frames. Went in and they asked me if I brought my frames in to put the lenses in and I said I don't have the frames, you do. They looked for my frames for another week. I called back to talk to the office manager, four days went by with no call back. I finally went back in and they still hadn't found my frames that I paid for so I demanded a refund. I did get a refund but all the back and forth to the office (I live an hour away) was just rediculous. I do not recommend.

I had great success with Dr Hougland before I moved away in 2018. I found eye care sorely lacking in my new town, unfortunately. I scheduled an eye exam on my last visit to JC and I can see clearly again! I've got a condition that's caused issues for most optometrists. I'm very grateful to Dr Hougland and highly recommend him.

I highly recommend this location for eye exams. They are very efficient and thorough. Everything was explained to me clearly and they have a great system for scanning your eyes. This felt like a modern eye exam experience and I can literally see the results were accurate.

Love my doctor but not the staff. I don't like being rushed to pick out new frames I'll have to wear for years before my eyes dilate and there seems to be a lot of turnover so none of them seem particularly knowledgeable. Last pair of glass one of them touched the lens while heating up the frames to adjust and left a mark on it. Twice in a row. New glasses have been sitting there for who knows how long because "insurance wouldn't pay for them." I already knew that and how does not contacting me help anything?

Hands down...the best experience I have had with eye care professionals. Dr. Greene gave a very in-depth exam, friendly and explained findings. The office staff were all friendly, answered all questions, assisted in all my eye care needs. Everyone cared about me and treated me like I was valued and not just another number to process. Thank you for taking time to care about your customers. It makes a difference and it really is appreciated. :)