Eyes on Missouri - Jefferson City

Outstanding customer service! Dr. Hedgpath provided a thorough eye exam and clearly explained everything about my vision. The front desk staff, along with Paige and Hayley, were exceptionally helpful in selecting eyeglasses, explaining my insurance benefits, and adjusting my frames. I deeply appreciated the friendly atmosphere and how comfortable everyone made me feel. They answered all my questions and ensured I fully understood my prescription. The frame selection was excellent, with options that suited my style and budget. Overall, it was a smooth, pleasant experience from start to finish, and I highly recommend Dr. Hedgpath and her team for quality eye care and exceptional service.

I absolutely love Dr. Hedgpath and Dr. Zahn! Their new location is gorgeous, clean, and modern. Scheduling online is super convenient, and they have an amazing eyeglass selection--from Kate Spade and Ray-Ban to Maui Jim, Coach, Gucci, and everything in between.

Dr Zahn is absolutely amazing! He's thorough, kind, and really listens to my concerns. He takes the time to explain everything clearly and always gives a thoughtful, detailed assessment. I leave every visit feeling well cared for.

2 weeks ago I posted a review that was unfavorable about the staff at Eyes on Missouri. I had a lot of trouble with my new glasses. I went in several times for adjustments that didn't help. I was frustrated, and decided that the new glasses would just be put in a drawer. I received a very nice call from front desk staff and went back in for another try. Paige spent time with the adjustment and she got it right! Thank you to the staff for your follow up! I give you 5 stars now!

I got lenses from the Osage Beach location for almost $700 and they were first just wrong and needed replaced then the replacement gave me issues. From what I found out from an employee there the anti glare coating had some problems and came off. My glasses were all scratched up (I'm guessing anti scratch came off too, I only used the provided cleaning cloth) and glare driving at night is horrible. Well that location merged with another eye care place and won't do anything to make it right. Long story short is they knew about an issue with that coating and never said anything. I got crap glasses for almost $700.... It was far from less than perfect...

I am not entirely sure what happened but somehow I was double booked. I spoke with a young lady from this establishment almost 2 weeks ago and told her I could not reschedule to a different day and she told me it was fine they would work it out. I assumed since I received a voicemail and 2 emails (one the day before) confirming my appointment that I was good to go. I arrived and was told my appointment would be canceled. They did offer to "double book" me with my son's appointment "which they never do". At this point I declined. I don't trust an establishment that confirms appointments the day before and then blames it on their 24 hour call center for the mix up. I'll just stick with local moving forward. I had three different people talking to me the older lady was not nice about it and made it seem as if it was my fault and they were being extra kind to me by "double booking" me. I appreciated the effort but not enough to go there. If they don't know what is happening with their appointments then why should I trust them with my info and my eyes? Hopefully the doctors, owners or whomever is in actual charge besides the ladies at the front will reach out. Because frankly they are your face and determine if it is a good or bad first impression.

I love eyes on Missouri!! it is one of my favorite places to get eye glasses. the eye doctor does an outstanding job examining my eyes!! they have a huge selection or variety of glasses to choose from with various brand names like Ray Ban, Nike, Oakley, and many more. the ease of scheduling an appointment is very easy. and their staff and professionals are very kind and courteous and respectful. their eye glasses are very excellent and high quality!! they accept most insurances, but you should check with them first before you purchase any glasses so you know what you have to pay out of your own pocket and get everything squared away. Eyes on Missouri is definitely one of the best places to get eye glasses that suite your needs in Jefferson City, Missouri!!

Made an Appointment for 3:30. Got stuck behind a train the school did not let me kid out in time ect... i called in 1 hour early got a voicemail an left a message stating id like a call back because we are driving alittle over an hour to get there an would like to know if we need to reschedule bevause we live 1 hour away. Once j arrived they informed me because i was less than 15 minites late that id half to reschedule an did not ever call back or return my message.