Heintz Eye Care

I'm taking an issue with this place simply because I had an appointment scheduled that I scheduled and I confirmed. some woman from the office called me 18 times in two days and then start threatening me that if I didn't reconfirm with her, they were canceled. I was pretty upset when I went and I was told the doctor didn't care by the other employees. No one seemed to really be bothered. By the way I was treated By the employee, I was told that Their customers are so horrible to keep an appointment that they now punish everybody even the adults who schedule confirm and keep their appointments I paid for my appointment. I got my prescription, but it was such an unpleasant experience. I don't even feel comfortable going in there to get LensCrafters to fill my prescription cause I don't want to interact with these people. no one ever cared about the fact that this employee was horribly rude and interrupted my work schedule several time And as far as she acted, everything need to be done on her timetable or else. No one acted like they cared and I was basically told to Just deal with it I'm only sending this message now as a review because I keep getting alerts from them trying to schedule another appointment with me. Why would I ever step foot in a place that is so disrespectful? I've been going there for years and I was treated horribly!

Great experience. My eye exam Dr was a great listener, and very pleasant.she really worked to find an Rx for CB contacts that would work for me. Willing to let me try to see how they work in real life! Appreciate her willingness to try different options!

Looking for friendly, knowledgeable and professional people who truly care about your eyesight? Look no further, this is where you need to be! Mere words can't begin to describe the level of care you get here. Truly some of the finest human beings around!

Staff and doctors are amazing. The patient before me was incredibly rude and vulgar with the employees. Instead of their frustration effecting me they were extreme professionals. I will be back next year.

Excellent care as always. They listen to you and as always very thorough. Staff and Dr CC are both at the top of their game. I highly recommend.

Great experience. Friendly staff. Thorough exam. Got right in with no wait time. They had brand new equipment and I was the first customer they used it on. They were just learning to use it, but they did great, explaining every step of the way. The doctor took the time to listen to all of my questions and concerns.

The optometrist was phenomenal hence the reason for the 1 star. However office staff could use costumer service training as well as professional health service etiquette.

I was seen quickly and the optometrist was very kind and thorough. I appreciated his sympathy and the care he took to ensure my new prescription was the best that could be achieved.