Eyeglass Outlet

Amazing customer service! Karen was incredibly helpful in helping me find a frame I absolutely adore. and she even fixed my current glasses that I didn't think could be fixed (they are like new again!)

After searching for eyeglasses for a few months, both online and retail, I found this place on line. Even though it was a little over an hour drive for me, it was worth it. The selection of frames for me were plentiful, and, I was able to find the perfect frame in less than 5 minutes In fact, the first pair I tried on! The woman who assisted me, Karen, was friendly, helpful and knowledgeable. I received my glasses in 10 days. Very happy with them and the service I received. Well worth the trip there

I just recieved a pair of readers from this outstanding establishment, 3000 miles away! Im am totally sold on the excellent service I recieved, Karen, the owner fitted me with a pair of glasses, which I ordered, sight unseen, am im so delighted and impressed with her services. Not only are they an excellent fit, but the quality far exceeds what I've paid for at other eyeglass places! The special touches she includes in your order are wonderful, Karen delivered my order in under a 2 week turnaround, I highly recommend this business, Quality care, exceptional service, and extremely personable!

My husband and I both get our glasses here and we will never go anywhere else now that we have found them. Karen is wonderful and the selection and prices are amazing. They have something for everyone and the value for the money is excellent.Very professional and the quality and service can't be beat.

I've never left a review before, anywhere, but I feel that I should with this place. Here are the facts; It took me more than 7 weeks to get a satisfactory pair of glasses. 1st pair of progressive glasses had not been measured properly and could not be used. A new pair was ordered with them telling me they'd call me when they came in, they never did. I even left a message on their answering machine, still no call back. Finally the 2nd pair of lenses came in. Got home, wore them for 4 hours, went to clean them and found a scratch in one of the lenses. Lens had to be re-ordered, as it was defective. finally after another few weeks of waiting, another lens came in and FINALLY (after 7 weeks of back and forth wasting my time) I had a good pair of glasses. The owner tried to make things right by offering me a new set of glasses. After another week of waiting, they came in. These were brand new, got home again and noticed more scratches in both lenses. I am so frustrated by the EXTREMELY POOR CUSTOMER SERVICE AND QUALITY CONTROL, that I can't even bring myself to bring BACK those glasses. If your time is worth anything, DON'T go there!

A wonderful find, Karen was very personable with my daughter and I. We enjoyed our first visit. No pressure. Reminded me of old home town customer service used to be. Can't wait to pick up new glasses. Thank you

This is my first review of anything but, more like 4 for the Eyeglass Outlet. Years ago my children moved back in with me and needed glasses. I got the eye exams next store and glasses made that day. A big plus for a single parent and two kids. Numerous time we got adjustments to said glasses and replaced screws. Full and friendly service. This time I needed glasses for my teenage daughter. She had the other ones "stepped on" though I never saw the carnage. Heard about it thru my X a week later. I did mention teenage daughter. Luckily it was the first Saturday of the month and I remembered they were open from 10 to 1 pm. Took our prescription, found some frames for under 40 bucks and had a pizza while they made the glasses. 100 bucks for the specs and 20 for lunch. Crisis averted. Thank you Eyeglass Outlet. I'll be back.

Karen used her expertise to pick out the perfect frames for my new glasses. I am so glad I came back to the Eyeglass outlet. I will not go anywhere else!