Franklin Block Opticians Ltd

First time customer. I came for their huge selection of frames! At other stores, I could find frames that fit or looked good, but not both. But here, I was shown a customizable product -- choose the frame shape, the color, the temples. Beautiful!!! And the service is so friendly and top notch!! From helping me select the frames, to ensuring that they fit PERFECTLY, the women at this store are true professionals! I had to come back for an adjustment, and they took out the exact pair I had tried on and made my glasses fit like the model, but better because the placement was adjusted for my Rx. I highly recommend Franklin Block Opticians and will definitely come back the next time I need glasses!

I rarely write reviews -- generally only if a company is exceptionally good or exceptionally bad. I'm taking the time to write this because Franklin Block Opticians is SUPERB. Julie offers extraordinary customer service. She is extremely knowledgeable about all things glasses, has an excellent eye for styling, and is just plain fun to shop for glasses with. Their selection is extensive, with SO many options in a full range of price options. And if you can't find EXACTLY what you want, they carry the iGreen Eyewear line that allows you to custom make your glasses with endless options for shape, color, metal tone for hardware, and even adding in nosepads to their plastic frames. Julie demonstrated great patience with my indecision and was eager to find me glasses that I would BOTH love and be really comfortable in. Bonus: I was thrilled to learn that the set I bought last year had a one-year scratch warranty... which I ended up REALLY needing (oops). FB is also always happy to do little tune-ups to adjust the fit. I recommend calling in advance (even if the day of) to make an appointment so you can get the most from the staff's styling expertise.

I am blown away by Franklin Block's selection! They have quite an array of brands, fits and price points. Their team is also very helpful, not to mention lovely. Great experience all around, and I highly recommend shopping local with them.

I've been going here for years , the service and attention to detail exceeds any other eyeglass locations. Their custom SUNGLASS lenses are exceptional. Highly recommend them!

I had such a wonderful experience shopping for eyeglasses here! Sandi and Colleen were extremely helpful. They helped me to choose a suitable frame, and were so kind. If you need new glasses, this is the place to come!

Sandy is a patient, knowledgeable and competent optician who will guide you cheerfully to make a great eyeglass selection. And what a selection they have! I have a tiny face and an odd perscription and she helped me find a pair of glasses I love! Can't say enough about this place and Sandy's excellence.

I have a very strong prescription and have a difficult time finding petite frames with a smaller lens size. I called Franklin Block Optical today, 2/9/17 and spoke with Sandy. Sandy was pleasant and knowledgeable. She new just what I was talking about and had several frames she thought would meet the criteria. Sandy related they were planning on closing at noon as we are in the middle of a snow storm but she offered to stay open until I got there !! I arrived about 12:25p. Sandy sized my old frames and started identifying similar frames for me. I had a new pair of Vera Wangs frames that fit and look great in less than 15 minutes!!! Their office space is comfortable, lots of styles available and Sandy's knowledge and customer service was superb. Thank you Sandy. You really did make my day!!! Kim MacLennan

I would like to give a huge shout out to Sandi and her team. I have been buying my glasses and contacts there for years! They are the perfect example for shopping local. Very knowledgeable, kind and they listen to you and what you are looking for. Not upselling you any chance they can, like many other establishments in the area. Now even my husband is a fan, that he finally needed glasses. I always get compliments on my glasses and I am very happy to send them to the best place around. Thank you to all and continued success! Sandra Piekarski