⭐Customer Reviews
4.7
★★★★☆
972 reviews on Google
Amazing experience with Dr. Dello Russo and the entire team. Everyone was smiling, patient, kind, and worked together so well--it immediately made me feel comfortable. They explained everything clearly and thoroughly, which I really appreciated. The office has such a great, positive vibe, and every person I interacted with was wonderful.
Dr. Dello Russo did an amazing job. I didn't get to properly thank him at the time (no glasses before surgery and a bit foggy after), but now, a few days later, I'm seeing so well. I truly wish I could thank him again. Highly recommend this practice to anyone.
Dr. Dello Russo and his team provide an exceptional level of care and professionalism. The staff is not only knowledgeable but also incredibly courteous, making every visit a pleasant experience. Their optical supplies are top-quality, and they ensured my glasses were the perfect fit and in stock. I had a truly great experience and will be bringing my whole family here. I would confidently recommend them to friends, as their years of expertise and dedication are evident with each visit.
The front desk staff and technician were kind and professional, especially while handling my three children -- I truly appreciated them.
However, once we were placed in the exam room to see the physician, we waited approximately one hour with no communication, no update, and no apology. As a working mother who took time off to bring my children in, this felt extremely disrespectful of our time.
Delays happen. Lack of communication is what's unacceptable.
I hope this office improves its scheduling and respect for patients' time, especially for families juggling work and multiple children.
I am extremely disappointed with my experience at this eye care center. I ordered some glasses five months ago and never received them. During this time, I went to the office multiple times in person, and each visit resulted in a different excuse as to why my glasses were not ready.
What's most frustrating is that I was told today that the person who originally placed my order is no longer working there but that does not explain what happened during the three other times I personally went to the office and was given other explanations.
This has been a very unprofessional and disorganized experience. I wasted time repeatedly going back and forth, and my money has not been returned, hopefully they finally give it back within the next 2/3 days. Customers deserve clear communication, accountability, and respect for their time. Unfortunately, that was not my experience here.
I would not recommend this office based on how my situation was handled. Extremely Disappointed!!
I was seen by Ahmed today. He was excellent while I was him. He answered all my questions and concerns very clearly and pleasantly. I am very happy with my decision of having my eyes laser surgery. I truly recommend Dr. Dello Russo to anyone to want to have done here.
I truly thank this office for all the care and services
Dr. Jeffery Della Russo is by far the best LASIK eye surgeon in the World! Every one of his staff is very kind, helpful and reassuring with every step of the way! You will not be disappointed! I had the best experience and would recommend every one I meet!!
I Can See! 20-20 vision!
I am writing to express serious concerns about the level of professionalism at Dello Russo. On multiple occasions, I have observed staff members selectively acknowledging patients, offering greetings and courteous treatment primarily to Caucasian individuals while failing to extend the same respect to others. Additionally, the front-desk reception often does not provide basic customer-service etiquette. I would like to commend Trena, who consistently treats all patients with courtesy and respect. If it were not for the quality of care provided by Dr. Angioeltti, I would have already sought treatment at another clinic
It was an absolute pleasure dealing with Dello Russo. The procedure was an amazing experience, and the results are even more amazing. The follow-up appointments are something I truly appreciate. Dello Russo Laser Vision is always there for me to ensure the best results.
I couldn't be happier choosing Dello Russo!
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[?]Frequently Asked Questions
Where is Dello Russo Laser Vision located? +
Dello Russo Laser Vision is at 1 N Washington Ave Floor 3, Bergenfield, NJ 07621, United States, Bergenfield, New Jersey 07621.
What services does Dello Russo Laser Vision offer? +
Dello Russo Laser Vision provides comprehensive eye care including LASIK Surgery. Call +1 855-646-2020 for specific service availability.
What are the opening hours of Dello Russo Laser Vision? +
Dello Russo Laser Vision is open 9 am-6 pm. Closed on: Sunday
Does Dello Russo Laser Vision accept walk-in patients? +
Dello Russo Laser Vision in Bergenfield accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Dello Russo Laser Vision? +
Consultation fees vary by service at Dello Russo Laser Vision. Basic eye exams typically start from $50 to $150 in Bergenfield, while specialized treatments and surgeries may cost more.
Is Dello Russo Laser Vision equipped for emergency eye care? +
Dello Russo Laser Vision provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Dello Russo Laser Vision
Dello Russo Laser Vision in Bergenfield, NJ was established in 1990. Headed up by surgeon and founder, Joseph Dello Russo, M.D, we provide a full range of laser vision correction treatments. Our New Jersey office played an integral part in the development, testing and implementation of laser correction nationwide. We were the first to offer bladeless LASIK, utilizing Dr. Dello Russo's pioneering Down-Up LASIK technique.
Laser Vision understands that all eyes are unique and treatments are tailored to the individual. With our expertise and investment in the latest technologies, our goal is to offer New Jersey residents the best laser vision correction possible.
How to Get Help at Dello Russo Laser Vision
To visit Dello Russo Laser Vision in Bergenfield, call +1 855-646-2020 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Bergenfield?
Choosing a verified eye clinic like Dello Russo Laser Vision in Bergenfield ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.