⭐Customer Reviews
3.7
★★★☆☆
220 reviews on Google
had to rewrite my review, For 1 was able to find my old prescription & seen I was -3 -2 & had axis & cylinder filled out.my new prescription was just -1 & -0 nothing else filled out. I feel my eye exam wasn't thorough because I received my lens & it just corrected blurriness and not my actual site. So I ordered 2 glasses with weak prescription. A-little frustrated but glad I didn't purchase expensive glasses from them . customer service & staff was amazing but i'm mad my prescription was so off & I dont trust them to go back. Just went to another eye exam and was told Cohens was waaaay off.
I had such a wonderful experience at Cohen's Optical at The Mills at Jersey Gardens. Samantha helped both my girlfriend and me pick out three pairs of frames, and we were amazed that they were all ready the same day.
From the moment we walked in, Samantha was incredibly patient, attentive, and kind. She really took the time to help us find frames that fit our style and made sure everything looked and felt right. Her attention to detail and genuine care made the whole process smooth and enjoyable.
It's rare to find customer service that thoughtful these days, and Samantha truly went above and beyond to make sure we had a great experience. If you visit this location, I highly recommend asking for her. We'll definitely be coming back!
I really wanted to like this optical store, but my experience has been extremely disappointing. The customer service is poor, especially once they've made a sale. The reps (specifically Daniel) were quick to sweet-talk me into purchasing an expensive pair of glasses, making big promises about quality and support. Unfortunately, when the glasses broke far sooner than they should have, everything changed.
Instead of helping, they gave me the runaround--different answers from different employees, long wait times, and absolutely no accountability. It felt like they were only interested in making a sale, not standing behind the products they push so hard.
I expected far better from an optical store. Save yourself the frustration and take your business somewhere that actually values its customers after they've swiped their card.
I came across this location by chance, and I'm so glad I did. Daniel, you really did your thing! I couldn't be happier with the service you provided. You took your time not only to help me find the right pair of glasses, but also to carefully explain my prescription, which I truly appreciated.
Your professionalism, patience, and dedication stood out. We need more people like you! From now on, this will be my go-to location, and I'll be recommending you to my colleagues as well.
The entire staff was friendly, the place was spotless, and the selection of glasses was excellent. The best part? I got my glasses in just half an hour--that's a huge plus! Honestly, I have nothing negative to say. Thank you for such a great experience.
LOVE my new lenses!! The offers the have are unbeatable. Everyone had great attitude and made sure my appointment was right on time. Would definitely come back again.
My wife and daughter went here for glasses and was scammed out of 1,300 dollars.the glasses my wife hated hers.told her she needs to try it for 20 days.she brought it back and the salesman said it should adjust. it didn't! next time she came back oh sorry it past the time of return ! Thats 1! my daughter glasses screw came out in less then a month at this point this is my 4th trip to mall the guy thats supposed to fix the glasses is never there and when we finally got him he said there is nothing we can do about it but they have a sale going on!!! A sale on trashh!! And stay away from the con man Daniel !! I do not recommend to my worst enemy!
From the moment I walked in, I was treated with excellent service! Prices were great, and the lenses fit perfectly. Will return for future appointments!
Really friendly people with an awesome attitude! My insurance went through easily, and I walked out with stylish glasses. Everything was quick, smooth, and super professional from start to finish.
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[?]Frequently Asked Questions
Where is Cohen's Fashion Optical located? +
Cohen's Fashion Optical is at 651 Kapkowski Rd Ste 1236, Elizabeth, NJ 07201, United States, Elizabeth, New Jersey 07201.
What services does Cohen's Fashion Optical offer? +
Cohen's Fashion Optical provides comprehensive eye care including services for this business. Call +1 908-354-1599 for specific service availability.
What are the opening hours of Cohen's Fashion Optical? +
Cohen's Fashion Optical is open 10 am-7 pm. Open all days.
Does Cohen's Fashion Optical accept walk-in patients? +
Cohen's Fashion Optical in Elizabeth accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Cohen's Fashion Optical? +
Consultation fees vary by service at Cohen's Fashion Optical. Basic eye exams typically start from $50 to $150 in Elizabeth, while specialized treatments and surgeries may cost more.
Is Cohen's Fashion Optical equipped for emergency eye care? +
Cohen's Fashion Optical provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Cohen's Fashion Optical
With over 90 years of experience, Cohen's Fashion Optical is leading the way for eyeglasses fashion, service, and advice. Our prescription glasses and sunglasses offer a wide variety of styles and our eyecare specialists are dedicated to helping you find the right frames for your needs. Our brands, including Versace, Gucci, Ray-Ban, Tom Ford, Dolce & Gabbana and more allow you to look great and see greater. At Cohens Fashion Optical you will also find our board-certified Optometrists who are trained to perform a wide range of eye care services, from comprehensive eye exams to the treatment of vision problems, our professionally trained staff are here to help.
How to Get Help at Cohen's Fashion Optical
To visit Cohen's Fashion Optical in Elizabeth, call +1 908-354-1599 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Elizabeth?
Choosing a verified eye clinic like Cohen's Fashion Optical in Elizabeth ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.