BJ's Optical

I didn't catch the workers name, but he wasn't very professional. Called me about two hours before they closed to tell me my glasses were available, so I booked it over there as fast as I could after work. He started lecturing me about how he called me that morning (untrue, I actually tried to call earlier that day when I had time to see if my glasses were available, and he didn't pick up the phone). He was also trying to close early, which I think is why he was so unfriendly, but still not great when I had literally run over there. That same worker also kept trying to push me to buy more expensive lenses during the fitting. Glasses seem fine (kind of expensive compared to a lot of places), but I disliked the experience and won't be purchasing there again.

On my way out from bjs, Martha was by the door at the optical section and boy was she amazing. She helped me pick a pair of glasses that I truly needed for a while when I wasn't even planning to buy today. Highly recommend. Customer service was spot on!

My experience with Martha ( Manager) in BJs Jersey City was a very pleasant one, Martha is a professional in her work and full of knowledge in the field of opticals. She made me and my family feel at home and was very comforting in dealing with my 9yr old son who needed glasses for the very first time. She did a good job in explaining the details of our prescription and explained every detail mentioned therein. She then went on to help us in choosing the right frame as my son was a kid and did not know which frame to choose, she offered many choices and frames and explained which one was appropriate for my son and on her explanation and experience it was very easy to make a choice of the right frame with the right price. She made the right choice for us and we are very happy that she did a good job and made sure that the glasses were ready just in time as my son was going to school. I thank her for her kind professional help in assisting us and wish her all success in Bjs. Thank you Martha and BJs for helping my son get his first pair of glasses. Thank you.

I got my pair of glasses with Martha, the service was excellent and I believe BJ's offers better prices than the doctor's offices. I am very pleased with the quality as well.

My frame broke and BJ's helped me finding a replacement frame before my trip. I really like the service and the prices. For sure a place to recommend

The lady that helped me with my glasses is very nice and very professional. I am very happy with my new glasses. Good quality and prices!

Excellent job!! I have a high prescription and they did a great job with really thin lenses and the price was really low specially for a name brand frame. The customer service was amazing, with great recommendations

Great service. Caring extremely knowlegable staff. Very helpful. My family and I continue to puchase here because we love the service we receive. Thank you Martha!