Coastal Jersey Eye Center

While visiting in Atlantic City, one of my eyes became filled with floaters. Having had a detached retina a few years back in the other eye, I was very concerned. The Coastal Jersey Eye Center set up an appointment right away. The team at the office was attentive and professional from the front office staff to those inn the examining rooms. Big shout-outs to Dr. Raza and Veronica. Thank you so much for helping me!!!

I'm very disappointed with how this office handled my child's visit. This was our second trip because the first visit did not include the testing we were told was needed. At the second appointment, we were informed after arriving that only one of two scheduled tests would be done, that the doctor was not even in the office, and that results would require yet another visit with another copay. We were required to make multiple visits for what could reasonably be done in one day, with separate copays each time. None of this was discussed upfront. We also learned that no glasses prescription could be provided because refraction was not done -- which makes the purpose of the "eye exam" unclear. This lack of transparency wasted our time (40-minute drive, day off work) and money. If your office requires multiple visits and copays for what many practices complete in one day, that should be clearly communicated before scheduling.

I was in the area on vacation and lost my prescription sunglasses. I needed contacts in a pinch and didn't have a current prescription. Dr Razafindrabe fit me right in for an exam and gave me samples to get through the rest of my trip. She was amazing!

The office provided an exceptional experience from start to finish. The technicians and staff were all kind and efficient. The office itself is clean and welcoming with domestic comforts ( Coat Racks, Coffee, Water) that aid in a great experience. The provider was clearly passionate about ocular health, thorough, patient, and kind. The bedside manner of Dr.Marchese was superb and his knowledge was extensive. I left feeling informed but not pressured to make any snap choices.

I had to have cataract surgery Dunn on both eyes. The right eye was done first and the left eye was done last. I was happy that Doctor Russell Marchese was the opthamologist that performed the surgeries. The left eye gave us some problems. Dr. Marchese worked with that eye until it healed up properly. Both eyes healed up quite well. I am happy that I chose that office because they turned out to be the best place that I can go to get glasses, have cataract surgery, and pick out frames all under one roof. The staff is very friendly and the office is always very clean. You cannot go wrong by choosing this establishment to help with your vision issues!!!

The doctor was great and answered all my questions. I had three visits there. On the last visit (Tuesday, 7/2) the doctor said I would need a laser procedure. At check out I asked the lady out front to schedule this and she said it's only done on Tuesdays. I asked if I could come back today due to I'll be moving out of state soon. She said "no I can't bill your insurance company twice on the same day" I said I would then pay out of pocket for one of them. I asked the cost and she said "she doesn't know" So I will not be back.

Since I walked in the door. I was treated with care, respect and help me with the process of registering me in. Troy came and help me with the process of tests to make the reports for the doctor. He was very nice and easy to communicate when discussing the history. Dr.Mia Klekos was nice and asked the same question as Troy and it was good to be asked those questions again to verified if II miss anything which I forgot to mentioned to Troy about my dry eyes. Dr. Mia did a great procedure to check my eyes with many tests and good report at the end. truly recommend everybody to come here. I even received cool glasses to help me when the bright lights from the three eye drops they gave me to dilate my eyes for the many tests. I had the best experience and I'm bringing my whole family here.

Before leaving out of the parking lot, I had to leave this review! I have been wearing contacts and glasses for most of my life and I have never had a better vision exam experience in my life! The customer service exceeded my expectations from the time I walked in the door, to the time I walked out. There was a kind woman with short grey hair at the front desk that went out of her way to contact my insurance to resolve an issue. "Q" was very professional and thorough. DR. MROZ is the best! He was welcoming, kind, and took the time to ask questions to be sure I left with eyewear that works best for my vision health and lifestyle! I expressed interest in lasik surgery and he took his time to recommend a doctor and walked me out after my appointment to make sure I had the referral contact information before leaving. The nice woman in the office behind the front desk provided me with the Lasik surgeons business card and even asked if I would like her contact the office. Afterwards, I went over to the eyeglasses section and received more great service while I placed my contact order. I usually don't leave reviews, especially thing long . But you have to give credit when it is due. I will be returning and recommending this office! I was in and out and 100% satisfied. Thank you all!