⭐Customer Reviews
4.6
★★★★☆
1021 reviews on Google
I had an amazing experience with these guys! These are my very first glasses, so this was a really important step for me, and I couldn't be happier with how everything went.
They have a great doctor, and the entire staff was incredibly kind, patient, and attentive. They really took the time to help me choose the perfect frames and made sure I felt comfortable throughout the whole process.
Everything was fast, high-quality, stylish, and beautifully done from the service to the final result. I absolutely love my glasses and truly appreciate the care and professionalism.
Highly recommend!
If I could give 10 stars, I would. I work in customer service, so I truly pay attention to genuine interactions, and Lee, Anastasia, and Nick were absolutely incredible. The hospitality from Lee was top-tier -- so welcoming, funny, and a true pleasure to meet.
My friend and I thoroughly enjoyed our experience. I've worn glasses my entire life and have never had a visit to purchase glasses like the one I had here. Anastasia was extremely patient, professional, and attentive, making the entire process seamless.
I was also very happy with my purchase and the price range, especially considering I was referred by a friend and my medical coverage did not apply, so I was paying cash. Even so, the experience and outcome exceeded my expectations, and I was truly, very happy with the final result.
I felt genuinely welcomed, valued, and appreciated from start to finish. You've earned a customer for life.
CoolFrames staff are beyond awesome! I didn't go in planning to purchase anything--I was just there to support my best friend--but Anastasia and Lee were absolutely amazing. They provided outstanding customer service, gave us an incredible deal, and made sure we walked out looking like a million-dollar females.
If you love high-end designer glasses, this is the place to go. I highly recommend CoolFrames--honestly, they deserve 10 stars!
I ordered Tom Ford Colette with prescription sunglasses lenses. It took two months for them to come in. The tool marks were atrocious. The crash Mann ship was poor on the lenses. After six months, the lenses they made started to leak coloring onto the frames. When I contacted them, they refuse to stand behind their work.
I had an amazing experience at Cool Frames! From the moment I walked in, the staff made me feel welcome and well taken care of. They were knowledgeable, patient, and took the time to explain every step of the eye-care process. My eye exam was thorough, and the optometrist answered all my questions clearly and professionally.
The selection of frames at this optical is impressive! They have stylish, high-quality options for every budget. The owner, Inna, and her team helped me choose the perfect pair without any pressure. My new glasses fit beautifully, and the lenses are crystal clear.
Overall, the service was fast, friendly, and genuinely caring. I'm extremely happy with my experience and will definitely be coming back. Highly recommended!
I had such a great experience with Nik. He was incredibly kind, professional, and patient. He took his time with me and never once made me feel rushed, even after letting me try on so many pairs of glasses before we found the perfect one. The store has an amazing selection, I will definitely be back!
Had a great experience at Cool Frames! Anastasiia and Nick were very helpful with replacing the lenses on my vintage Cartier frames. They found me a perfect shape, and I ended up choosing transition lenses as well. I picked them up today and absolutely love them! They look perfect! Anastasiia even replaced the nose pads for me at no charge. I also browsed their selection, and they have so many luxury brands. I'll definitely be back! Excellent service and great prices. Thank you!!!
They deleted my initial review.
I added a review about a month ago saying that I order glasses from them a months prior to that review they had told me they were still an extra month out. Here we are a month out again and still no update on my glasses I ordered.
I've ordered glasses from them before and had a good experience but who knows they might of sold or moved their fulfillment elsewhere but it is horrendous now. I won't order from this company again, no one should until they fix their fulfillment.
I'll add a picture of the date placed so they don't remove my review again saying its fake or whatever they want to report it for.
📝 See all reviews on Google ->
[?]Frequently Asked Questions
Where is Eye Atelier Eyewear located? +
Eye Atelier Eyewear is at 3849 US-9, Old Bridge, NJ 08857, United States, Old Bridge, New Jersey 08857.
What services does Eye Atelier Eyewear offer? +
Eye Atelier Eyewear provides comprehensive eye care including services for this business. Call +1 732-696-8933 for specific service availability.
What are the opening hours of Eye Atelier Eyewear? +
Eye Atelier Eyewear is open 10 am-6 pm. Closed on: Sunday
Does Eye Atelier Eyewear accept walk-in patients? +
Eye Atelier Eyewear in Old Bridge accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Eye Atelier Eyewear? +
Consultation fees vary by service at Eye Atelier Eyewear. Basic eye exams typically start from $50 to $150 in Old Bridge, while specialized treatments and surgeries may cost more.
Is Eye Atelier Eyewear equipped for emergency eye care? +
Eye Atelier Eyewear provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Eye Atelier Eyewear
We're excited to share that we are rebranding and renaming to Eye Atelier as a modern and luxury focused brand leaving the old name behind that no longer identifies us and our boutique focus direction! While the name is new, everything else remains the same. Same location, same team, and the same personalized service you've come to know and trust.
Lee and David bring over 25 years of experience from their Brooklyn store in the sheepshead bay neighborhood and 27 years of selling online basically we know eyeglasses! Now proudly serving the Old Bridge community and neighboring towns for nearly three years. Inna is still here running the show, continuing to take great care of our customers every day. We always look forward to seeing you soon.
How to Get Help at Eye Atelier Eyewear
To visit Eye Atelier Eyewear in Old Bridge, call +1 732-696-8933 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Old Bridge?
Choosing a verified eye clinic like Eye Atelier Eyewear in Old Bridge ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.