Eyewellniss

My first visit and the customer service representatives were very nice and courteous. The eye care associate was very helpful and knowledgeable and the eye doctor she was caring and knowledgeable and most importantly she listened to my history of my eyesight. The sales associate Marcia was courteous kind knowledgeable honest and really care about her customer. I would definitely recommend their excellent service. Also I would like to add Isabella because I just picked up one of my glasses and she too was courteous kind and a positive energy which my spirit loves.

I felt rushed by the eye doctor during the final step while I was sitting in the chair, as if she didn't want to take the time to properly determine my prescription. I spent $80 and left feeling unsatisfied and unhappy with the experience. The rest of the staff were great--from the front desk all the way to the person who helped me pick out my eyewear.

I had a wonderful experience with Dr. Sharma. She was professional, knowledgeable, informative, and friendly! The front desk staff was also friendly and made my check-in process easy. I highly recommend the LensCrafters Garden State Plaza office to others!

Dr Kim is the best. BUT DID NOT INFORM ME A PROCEDURE WAS GOING TO COST MONEY OUT OF POCKET. so be sure to confirm what they are doing with them. Doctor was good though. Repose to owner: PLEASE DO LIE. I was not informed. Reducing review to 1 star until a refund is issued

Excellent service and Marcia was excellent helped me make the best choice of frame staying within my budget was not rushing me was very friendly, polite and professional her service was just wonderful beautiful soul.

I went for an eye exam on 12/20/2025, showed them I had VSP eye insurance, I asked if it was accepted and they said yes. But was given a cost of $79 for the exam which I found high. This cost included a optomap retinal exam, which they insisted was a requirement. I said I didn't want it as part of my exam, they argued if I didn't get it done it would be a liability for the doctor if I then have high blood pressure or diabetes, I said I am already on high blood pressure meds and I just had blood work done and I have no diabetes. They insisted it is a requirement. Once inside I logged in to my benefits and saw my eye exam was supposed to be $10 and realized Eye Wellniss was not in network. I called in the front desk lady and asked her why didn't she disclose this before accepting me, she then said oh yeah we're out of network but will honor the $10 copay for in network but the cost for the optomap is still required which I was a charge for $39. That already annoyed me for the dishonesty. Once I left I find out the optomap retinal exam is not a requirement, it is optional, it's just a way for this doctor to make more money so they pretty much force it on you. This was also later confirmed by the employees of Lenscrafters at this store. Beware when going here for services!

Front desk was very accommodating. The doctor explored different options before making a final choice. Will definitely start doing my eye exams at this location vs my other doctor that was an hour away ( which I loved). But this place is closer and definitely made me feel comfortable.

It is professional doctor. He takes the time to listen, explains everything clearly, and truly cares about his patients. I am very grateful for his dedication and outstanding care.