Contact Lens Gallery & Designer Eyewear

My family and I have been going to Contact Lens Gallery for about 20 years since Dr. Maes was the owner and we've always had positive experiences. I've been dealing with a cornea issue for almost 3 weeks now and they have been beyond helpful in squeezing me in between appointments to check up on my eye and it's progress. The staff is all so friendly and helpful and truly show how they care about their patients. Thank you for all you do!

Took my frames to get lenses put in and they put wrong prescription in lenses. Now they are trying to say you only have 90 days to notify them. Wore the glasses twice and can't wear them because I get major headache. Manager has very bad customer service skills. Its a shame that they don't consider the damage it does to a person's vision when they put the wrong prescription in the lenses. If it's past 90 days you're going to have to live with there mistake. What happened to making things right for the customer. Its a shame how they treat customers. They don't take responsibility for their mistakes

Dr Chavez messed up and doesn't apologize for her mistake! I've been a long time patient here since Dr Perea-Maes. I went for my annual checkup for contacts and was given a free sample of contact lens solution. Dr Chavez showed me 2 different ones and I told her as long as it's for sensitive eyes. That evening I took my contacts out and was out of my multi purpose solution so I used the one Dr Chavez just gave me. It had a weird basket case but thought that was something new. I'm 64 and have worn soft contacts for over 30 years. The next morning when I put my contacts on my eyes they burned so bad I could not hardly remove my contacts. I thought maybe I had left hand soap on hands. I bought saline and flushed my eyes all weekend. I couldn't wear my contacts and my eyes looked they were on fire. On Monday morning I made a Doctor appointment with my primary and mentioned it to my mother who was with me at the contact lens appointment. When I told my mom what happened she told me it was the complementary solution they gave me. I told her what do you mean and she said Dr Chavez gave her the same one. It had hydrogen peroxide in it. She used to wear hard contacts and she said it was for cleaning lenses not a multipurpose solution like they usually give me. I was shocked this happened with an Eye Doctor I trusted. Really you say you have sensitive eyes and they give you "Clear Care Plus" 3% hydrogen peroxide! I called the doctor's office and was told didn't you notice the red cap? I've never in 30 years been given or told about a red cap. Dr Chavez called me and accused me of telling her I've used this solution before. My mom confirmed that I said I need sensitive eyes assuming I was being given a multi purpose solution like I've been given for the last 30 years. Yes I should have read the bottle but my mistake I thought I had a Doctor I could trust, knew my history and would apologize for the error and miscommunication!

They honor our Second Amendment rights!!! Historically, this place has had Friendly knowledgeable staff. It's also been a busy place, but the wait was reasonable. For some reason today, the scheduling process was disorganized and the service unreliably slow. We made an appointment for sports glasses because they told us they could make them over the phone. When we got there, checked in, & waited for 10 minutes, a polite gentleman working there told me they don't make those. Wha? We asked them to fax my records to Accent on Vision & it took them ALL day long to do it even though they said they could do it in less than an hour. Maybe they're too busy now to give quality service. I like the cleanliness of the facility. They are still professional. I'll just keep an eye on this to see if it's a repeating problem.

Dr. Chavez and her staff are very knowledgeable and professional. Our family have been receiving her services for many years. They are very accommodating and helpful. The energy in the office is so welcoming, even the seasonal decorations bring a smile when you enter the office. I would highly recommend Contact Lens Gallery and the care of Dr. Chavez and her terrific staff.

Thank you for excellent service from the exam to my new glasses. I am most appreciative of the entire staff. You are a wonderful crew !

Dr. Chavez was excellent. She took her time and was very thorough. Staff was also very nice and helpful. Highly recommend to everyone!

Dr. Chavez and her team is fantastic. They were all so friendly and efficient and went out of their way to make me feel comfortable. Dr. Chavez took extra care in answering all of my questions about my exam and even helped me find the perfect frames. I would highly recommend coming here.