Eyemart Express

I had an incredible experience at Eyemart Express thanks to Jim. The moment I walked in, he greeted me with a warm smile and made me feel genuinely welcomed. He took the time to walk me through my vision benefits, explain what was covered, and help me understand the best options based on my prescription. Jim hand-selected frames that matched my personality, style, and prescription needs. He also explained lens options in a way that was easy to understand, especially the blue light protection I needed for school and work. It felt personal and thoughtful, not just a quick transaction. He even let me know my insurance included a second pair for free and helped me pick out a fun, classic retro frame that I ended up loving. After choosing everything, he took my PD measurements and worked with the lab manager to get my glasses made the same day -- in under 30 minutes. Fast, smooth, and stress-free. The optical manager was also incredibly kind and helpful. She explained my CareCredit options, made me feel confident about my purchase, and even stayed late to help craft my lenses and make sure the fit was perfect. Overall, this was one of the best optical experiences I've ever had. I highly recommend Eyemart Express to friends and family. Thank you all for taking such great care of me.

Best experience I've ever had buying glasses. Excellent service picking out my two frames. Helpful, but no strong upselling when customizing the lenses. They were ready within an hour. Love them both!

The person assisting us was very nice, respectful and patient with us. She answered all our questions, very nice to my child and the process was quick once the selection was made. Definitely will be going back. And we have worked with them last year, and my child's glasses was lost and with our insurance, got a beans new pair within a couple of hours.

Juan was kicking ass this evening! He was juggling multiple other customers but still made a great effort to help me out while I was looking at the frames and answered all the questions I had. Excellent experience, and I would recommend Juan at this location to anyone.

I had been in distress my glasses had broken n literally I was having a really hard time seeing but this place here omg she was wonderful in helping me to get my glasses it took less than an hour to get my glasses I highly recommend this place! 5 stars awesome!!! Friendly,professional and easy the prices are great and their quality very good.

They got me in for an appointment within 5 days when it was nearly impossible elsewhere and also accepted Medicaid when other locations wouldn't. Quick, courteous, and reliable staff. Very transparent and the prices for frames and lens were more than fair with a huge selection to choose from. They said my glasses would take about an hour to put the lenses but they texted me in 12 minutes saying they were done! I will be going back annually from now on.

Eyemart XpressMusic on Holly, if you plan on going here and have allergies or sensitivity to smells be aware that the scent walking in and throughout the store is overwhelming, so much so that I had to wear a mask with charcoal infused to prevent from not being able to walk thru to the optometrist in the back corner of the store. I was looking forward to looking for glasses here but after calling the store and asking about the smell or if it could be turned down/off, I was told by a young lady who showed no concern for my or others sensitivity, that those are plug-ins throughout the store so that the store won't smell bad. I was hoping to be able to continue to see my eye doctor there at the Iris Eye Care (the independent optometrist located in the Eyemart Xpress) but after speaking to the employee there at the Eyemart Xpress, I now know that I will never be back to that location again. I don't recommend that if you have smell sensitivity or allergies or just don't like rude or employees that don't even care enough, that you avoid this Eyemart Xpress completely! There's plenty of other eyeglass stores to shop from out there that do care!

Crystal was very helpful & knowledgeable. She took care of us and answered all my questions. My glasses were ready for pickup within 20 minute. Fast, friendly & affordable