Kelly's Fashion Optical

Not a bad experience. I have been a costumer since like 2019 but this is my last year as I will be moving abroad. Always had good experience, no issues with insurance or anything. Quite pricey but they do offer discount of some sort and I am quite irresponsible with glasses so that's on me. I got these cute glasses from them.

I can't say enough good things about their customer service. When my insurance didn't cover my frames, they went above and beyond and gave me a free pair. That kind of kindness and care is rare, and it meant so much to me. They truly put their customers first, and I'm so grateful. I would fully recommend them to anyone looking for great service and genuine people who care.

I had an amazing experience at Kelly's Optical! The customer service was outstanding--every staff member was friendly, knowledgeable, and genuinely helpful. Their attention to detail and generosity really make them a fantastic choice for anyone looking for quality eyewear and top-notch service. Highly recommend Kelly's Optical!

I would like to give this place 5 stars! From the moment I walked in I was treated like I matter. Makayla helped me pick out my glasses and she's a sweetheart. Carmen helped me understand what my insurance covered and what progressive lenses were, she even let me try on her glasses. And Dr. Harris Man is so knowledgeable abt what I needed, not wanted. And Iris is such a sweetie too. Overall I had a great experience. And I am looking forward to coming back to buy more glasses.

This place is excellent.. perfect customer service and I love the ladies here quick service and glasses shipment is very fast. I been coming here for 3 years and I would definitely recommend it. The eye doctor is very great as well. They make you feel comfortable here !! ~Keep it up guys~

Carmen and kelly were so kind it was very quick and they help me pick out my glasses

They helped me so much with my glasses and very affordable

The ladies who work there are very nice. Great customer service. However they are quite skillful at making money. They do not want you to get free glasses from your insurance. They are not there to save you any money. You will walk in with basic medicaid insurance and they try to will add on extras and convince you that you need them and you can pay it off slowly, until you are a thousand dollars in debt paying installments for months for features, that although are cool and maybe useful to some folks, you and your glasses never really needed these things (transition lenses, anti glare coatings etc...) I had to make sure they didn't add these extras to my glasses. Be advised, They will try to add them by default, so pay attention. Be an educated consumer. I've been here twice in the past few years for glasses and contacts but I don't think I'll be returning. I paid less in my old hood in Astoria! Notice how they only comment back on the great reviews but never want to address any reviews under 5 stars!