New York Ophthalmology - South Bronx

This place is always crowded, people on top of people. The people or workers are very friendly and once you've been seen, you get seen one more time than the doctor talks to you. Always clean too

This place is always crowded. The wait time are like an hour long. It's insane that they get everybody in the same day. When there's only one doctor

Very welcoming staff who are Always Amazing and mad chilled with great service . The offices are very clean and makes you feel comfortable they are just all around the best .

My daughter and I recently visited Ophthalmology office and was thoroughly impressed with the level of professionalism and kindness exhibited by the entire staff. From the moment I walked in, I was greeted with warm smiles and a welcoming atmosphere. The receptionists were efficient and helpful, ensuring all my paperwork was in order quickly. The nurses and medical assistants were equally courteous and attentive, making sure I was comfortable throughout my visit. They took the time to explain each step of the process, which greatly eased any anxiety I had. The overall experience was exceptional, and I would highly recommend Ophthalmology office to anyone seeking top-notch medical care. The staff truly goes above and beyond to make their patients feel valued and cared for.

I have been to the Jamaica location and this one. This is by far the worst. We arrived for a 12pm surgery at 11:45 a.m., were seen for imaging within 15-20 mins, but were left waiting until 2pm to see the doctor. We had to leave because there was no sign of seeing the doctor any time soon! The wait time for a scheduled appointment was 2-3hrs, maybe more. The receptionist's never had any useful information and clearly didn't want to be there. It's just a highly frustrating experience. Dr. Gregory Stein is great and the staff (and cleanliness) at the Jamaica location are very lovely but the wait times are not ideal both there and here. We were witnessing people leaving because they had been waiting far too long! Communication needs to be improved around the board. People are taking off work, school etc., to not be met with the bare minimum at a doctors office. It just isn't right. We're unfortunately switching to a different provider.

This office is very convenient because it is within walking distance from my home. The staff is always friendly. My doctors are great at their jobs. The only down side is the long wait time but it is still better than other offices ive been to.

I had a nice visit with the staff...Dr.Tran was there to make it extra nice for me...The staff of females and two guys...one that was dreamy...was very nice and professional...My triage nurse...who examined me initially was very clear and friendly...I even saw one of the busy bees from the other office...My hat goes off to the lady with the braids...She had a very pleasant way about her...she said good morning to all her patients at the register...and at the discharge room...she scheduled ur appointments and gave u a smile and a "have a nice day"...Ppl want to hear those things...Over all it was working...Smaller place ...but efficient...Heyyyy...still No Hooks

OMG Everyone is so Great you with a Warm Heart They all are Beautiful in side and outside. I will Recommend people two go to this place. They make you feel so comfortable that is my Experience with all the Staff. God Bless You All.Stay Safe Alway.