Urban Eyes

Do not go there. They force you to take the high price of pair of glasses They used your credit give you one price and charge you a different price. If you denied to buy they treat you you mess of your credit. It happened to me do I have to call customer affairs to help me out with this situacion. They also did that two of my friend. My hair dresser and my nail polish friend. They are no good ....taking advantage of people's money to make two thousand dollars with two pais of glasses. Go someplace e where where they can be honest people. Before you sign anything ask for price do, they don't mess your credits and steel your money. Not a trust business!!!

I had such a great experience at Urban Eyes! The staff was friendly and professional, and the whole process was smooth from start to finish. Cindy was especially amazing -- she helped me pick out the perfect pair of glasses and made sure they fit my style and face shape perfectly. I've gotten so many compliments on them already! Highly recommend this place !

Thank you Cindy and Sandra for helping me with my prescription glasses! The whole process was seamless. I havent had nice cool glasses in a while. I get compliments on them all the time. I love them! Thanks again.

Told me i couldnt have my written prescription until I picked up my glasses in two weeks. I told them I only wanted my prescription but was forced to get some cheap looking glasses cause of insurance reasons. I told them im getting glasses in a different country along with contacts, and only wanted my prescription. They lady told me I have to pay for the contact lenses, I dont want that exam, I just want my prescription. The lady didn't want to give me it, but i did see and it was WRONG. my previous prescription is stronger and my eyes have gotten worse. Why am I being given weaker lenses? I'll be going elsewhere if they dont fix it next time I come in. Also legally they aren't allowed to withhold the prescription after exams but they did. One of my eyes is worse than the other, theres no way that both of my eyes are -1.5 In response to the owners comment. The lady at the counter who told me to pick out lenses, told me she wasnt going to give me my prescription, and that I would have to wait to receive it with my glasses. Where's the confusion in that. And also, I was there for glasses. Not contact lenses. The prescription given that I saw while she was writing out information on the card, is -1.5 -1.5 for glasses My previous prescription for glasses is -2.0 -1.5, my eyesite has gotten worse, so i should have gotten a stronger glasses prescription not a weaker one. The women working clearly didnt like that I told them id be getting glasses and contacts elsewhere, and that I didnt want to purchase from this store.

Excellent assistance and service. Sandra answered all my questions and took her time to explain what works best for my frames and eye sight. I've been to several other stores where they try to sell you things you don't need. Sandra was honest. I highly recommend this optical store.

I had great experience with my glasses. They fixed it for free and the staff was very good particularly Cindy. I would definitely recommend the place to others.

Extremely friendly staff, the service was super quick- I had to get my glasses fixed and I was assisted immediately and my glasses were handled with care, absolutely recommend!

Cindy n everyone helped me out & had very good communication & customer service. I'm very satisfied with my results. I'll definitely be back !!!