Ahava Vision - Williamsburg

I'm only even giving stars because of the Vision Dr (I think Tran?) because she is amazing in helping with my ongoing eye issue and the vision therapy team. The actual process of getting back to see them is hellish. The two women who work front desk are some of the most dismissive rude people i have encountered. They informed me of a vision therapy bill hundreds of dollars owed MONTHS after I had been in therapy. My insurance card didn't show a copay but their excuse is its my insurance i should have known i had to pay...lol atp automate the front desk if you fail to do 95% of your job as a receptionist. On top of that anytime i ask for something or try to communicate they act like they have no clue what I am saying. There is an insane lack of empathy and maybe they need to be replaced by people who actually want to do their job. It's unfortunate because the other staff are great but when the first people you encounter at the facility are so rude and condescending it leaves a bad taste for the whole place. Not to mention the next appt for a specific eye dr is not until May and if you need a Tuesday, June. Not their fault of course, but that truly is wild.

We had a great experience. Many nice frames that are mostly covered by insurance, as well as many frames that are fully covered by insurance. They were pleasant & helpful, not too pushy, and gave us our space. Was even worth a trip from Boro Park.

Travelled from boro park after getting great reference It was indeed a seamless experience with very friendly service Walked out (in a single visit) with 2 ready pairs of glasses fully covered by insurance Thank you Note: Google maps does not reflect summer hours. They are not open on Sunday or Friday

Ahava Vision delivers top-notch customer service, a fantastic product selection, awesome overall experience, and great prices. Five stars!

Great experience, friendly staff nice selection I was helped by Mr. Filip highly recommend this place

no answerr or comunication on phone, no return calls even important issues not solved

Extensive selection! Amazing customer service! Highly recommended.

They treat their patients very professional and gently. I love ahava foresight.