Grand Vision Center

Took my mother there for an eye exam and eyeglasses. The optometrist who did the eye exam was very patient with my mother. Loved the place. Staff was very friendly and welcoming. Wait time was 20 minutes. Doctor was helpful, friendly and very professional. I highly recommend Grand Vision Center. Thank you guys, you were great!

I am naturally shy and the staff there were very friendly. They put up with my defensive personality, and in the end won me over. My mom really liked one of the sales people also. We were very satisfied on the sales end as well as the top notch doctor exam. Well done.

I recently had the pleasure of visiting GRAND VISION CENTER located on 1316 KINGS HIGHWAY in BROOKLYN, N.Y, 11229 for an eye examination and to get my new glasses. I must say that I am extremely impressed with the excellent service I received from their staff. From the moment I walked into the center, I was greeted with a warm and friendly atmosphere. The receptionist was very welcoming and efficient, ensuring that the check-in process was quick and hassle-free. The waiting area was clean and comfortable, making me feel at ease during my short wait. The eye examination itself was conducted by a highly skilled and knowledgeable optometrist, and I felt confident that I was in good hands throughout the entire examination. Overall, I cannot speak highly enough of the exceptional service provided by GRAND VISION CENTER. From the professionalism of the staff to the quality of the eye examination and the wide selection of glasses, they truly exceeded my expectations. I highly recommend GRAND VISION CENTER to anyone in need of eye care services or looking for stylish eyewear. They are the epitome of excellent service and expertise in the industry.

Very disappointing experience, especially for my first pair of glasses. The store sold me glasses without taking any measurements at all. When I returned because the glasses didn't fit properly, I was told I only had 7 days for adjustments which was never clearly explained at the time of purchase. I was also told that they don't take measurements and that the problem was simply that my face is "small." That explanation is unacceptable--proper fitting and measurements are basic standards in an optical store. One of the sales associates stated ''they simply wasn't adjusted at the time of pick up'' and attempted to "fix" the issue by bending the ends of the frames excessively, to the point that they almost wrap around my ears and barely fit into the case anymore. Despite this extreme bending, the glasses still slide down my nose, so the problem was never resolved. While the sales associates were polite, the overall experience was unprofessional and poorly handled. Selling prescription eyewear without proper measurements and offering such limited after-sale support is not acceptable. I would not recommend this store to anyone looking for properly fitted glasses or professional optical service.

I had a great experience buying glasses here. The staff was super helpful and gave amazing discounts.. After talking about the styles I liked, they picked out some frames and told me the pros and cons of each. They shaped the frames perfectly to fit my face! I'll definitely be back for any future glasses needs.

I had a fantastic experience at this store! The service was outstanding--staff were friendly, helpful, and knowledgeable. They have an amazing selection of glasses, including the stunning Cartier Diamond Edition I purchased. The quality is top-notch, and the discounts made it even better! Highly recommend this store for any type of glasses and excellent service.

I enjoyed very much my new glasses, and particularly the help and the highly professional services provided services by Galiya, who have professionally measured the distance between my pupiles. That have not done well before. Now my glasses give me joy.

I recently visited Grand Vision Center and I couldn't be happier with my experience! From the moment I walked in, I was greeted with warmth and professionalism. I found the perfect pair of beautiful Versace eyeglasses that I absolutely adore! A huge shout out to Christina for her amazing customer service. She took the time to help me choose frames that not only looked great but also suited the shape of my face perfectly. Her expertise and patience made the entire process enjoyable and stress-free. Additionally, I had an appointment with the eye doctor, who was incredibly thorough and ensured that I received the most up-to-date prescription. I felt well taken care of and confident in the care I received. I am beyond happy with my new glasses and can't thank the team at Grand Vision Center enough for their outstanding service. If you're looking for quality eyewear and exceptional customer care, I highly recommend visiting this store! Thank you so much for my amazing frames! -Anna