MOSCOT Brooklyn Shop

Wow what an extraordinary experience! Everyone who works here was really nice and welcoming and Hailey is incredible! For second I thought I was in a quaint small town rather than one of the largest cities on earth! Such warm personable service! You folks really brightened this summery day which I didn't think was possible considering I was already having a fantastic day. Thank you Hailey Also, very beautiful, interesting and comfortable shop.

This is an iconic truly American brand of Sunglasses. It's a rare thing in the Sunglass world, a New York City Jewish Family owned business that began in the 1800's with one cart and a street peddler building into a worldwide Fashion "Statement" if you're a fan of Johnny Depp (I'm a fan of his sunglasses) he wears Moscot's (the Lemtosh) in many of his movies and real life and the list of Hollywood Stars goes on. You get more from Moscot than any other brand of glasses because they are also opticians and do the work in house. As they started in Lowe Manhattan and I didn't want to take the F train to downtown I got my pair on Court Street in Brooklyn, which felt like the Fillmore in San Francisco and the staff said it was funny that I had pegged where they have opened a San Francisco shop. Yes, if you're in NorCal you can buy a pair on Fillmore Street and of course Santa Monica if you're in SoCal, but if you're in New York and you want the NYC statement sunglasses then Moscot! And if you're a New Yorker and you want to send a special gift (I did) they ship on site!

I walked in because one of my nose pads fell off my sunglasses, they offered to replace both and tightened the arms, for free! Great selection inside as well. 5

I don't ever write reviews I just had to for this dear girl Haley. She is a sweetheart from the moment I came in. very big smile and patient, and just so kind. not often you come across someone who takes their time with you anymore. I had no idea what kind of style i want and helped me try on so many pairs without feeling rush. You can tell she really cared about me and not just making a sale. she truly put a smile on my face. moscot good hire. If you go to the Brooklyn store make sure to ask for Haley.

It has taken over two weeks to get glasses from here. I still don't have them. I was initially told it would be a couple days by the (very nice) in store staff. Every time I call it's a new story. This time I was told they had to be "remade" after not passing inspection as though them failing to make them properly was some kind of good excuse.

Had a terrible customer service experience with an Eastern European woman at this location. I came to pick up a pair of glasses and asked her to adjust them, she gave me so much attitude. Im assuming, that she wasn't making a sale off the glasses I was picking up but I even when I asked her about buying a pair of sunglasses, she responded so rudely that I will literally never shop here again.

The coating on the lenses of my Moscot glasses peeled off and there are so many scratches where the coating peeled off that I can't see out them. The optician told me it was because of sweat and makeup which is ridiculous as I've had glasses for 40 years and never had this happen. My Moscot glasses are 3 years old and cost a fortune and they are no longer under warranty. The only option was to spend $700 for new lenses. Very poor service.

2.0 Uniquely New York Old School family owned Single Brand Retail at its finest. Service, Store and Products were on another level in comparison to its "similar" competitors whose business model is quality over quantity often. Despite placing actual Glasses order in UWS location. I would not have been inclined had I not visited this location, which is "museum like", and done significant research on importance of brand to US optical history.