New York Eye and Ear Infirmary of Mount Sinai - Midwood

At registration they asked us to digitally sign 3 signatures that were required. They will print the forms after they are digitally signed. It was signed and I asked for copies. Prior to signing, I had no idea what was in their paperwork. They won't show me any of it. They said it's privacy acknowledgement forms. One of them expressly says: by signing I give up my federal consumer protections and agree to pay more for out of network care. With this signature I acknowledge that I am consenting of my own free will and am not being coerced or pressured. I asked them what is this about? You refused to show me the paperwork and require this signature from us? The answer was this is a new federal requirement. Go call the federal government. I felt tricked pressured and coerced to signing this. I was told the signature is a requirement and I was told they will show me the paperwork after it's signed. Translation: Mount Sinai is saying It's a new federal requirement that mount Sinai force patients to sign away their rights and pay above and beyond for medical care. I told them I would like to refuse to sign this because it's an option. The front desk said "I don't know go ask my manager." The manager tells her to go back and mark the check box that patient refused to sign. The front desk girl tried and said she can't go back and undo the signature. She then said she will put a note in there to say patient refused to sign. I don't even know what that means since the signature was entered. Of the 3 signature, I only received print outs for 2 items. I have no clue what the 3rd one was. Very shady.

Called the number provided here on google looking for ENT. Woman who picked up the phone said, "We don't have an ENT, this is the eye part!" And just hung up the phone on me.

I Highly Recommend Doctor Christina Cherny, she is a super professional and takes care of her patients. She thoroughly examined my eyesight, and gave me the best advises with a prescription. Thanks to people work at the reception desk as well.

These people are insane crooks or oblivious. When you walk in they want you to digitally sign off on everything with one signature on 24 or 30 pages of financials, disclosures, selling and distribution of your information, open collections, limitless billing and more. No lawyer or person with half a brain would ever blindly sign anything having to do with such a place unless they're blind. I mean seriously they're nuts jobs, such nerve, such fraudulance, very highly unethical medical practice. Unreal. You get minus (-) zero stars.

I called just to make an appointment given a referral from my doctor. The woman who answered the phone wouldn't let me finish a sentence and was shockingly condescending and belittling for the entire exchange. I told her I didn't like her attitude and would look for another provider, and she said, "Fine, whatever." What's crazy is I wasn't surprised! I've come to expect bad things from Mt. Sinai. If you can go elsewhere, you might be treated more like a human being.

No tip

Excellent care and professionalism great team