Vip Optical

I recently needed to get new glasses, and I'm so glad I chose this optical store. The service was fast and professional, and they have a wonderful selection of frames. My glasses were made very quickly, and the quality is excellent. Leonid was very attentive, and his advice when choosing the glasses was extremely helpful. I'm extremely satisfied and highly recommend this place!

I paid $500 for eyeglass frames, which I believe were significantly overpriced. I was promised a reimbursement from my insurance company, but it has now been over six weeks and I have not received any refund. When I called to follow up, the employee named Leonid spoke to me in a very rude and aggressive manner and did not attempt to resolve the issue. I am very disappointed with the lack of professionalism and customer service. I would advise others to think carefully before choosing this place.

Racist workers and super nasty just like other people reviewed. My mother has stage 4 lung cancer, in a wheelchair and they had her waiting for over an hour until we spoke up and voiced that we cant sit here. Unfortunately if you aren't Russian, you have to sit there for over an hour meanwhile you have an appt. People that were there after us got seen before us and they were Russian (confirmed by them speaking to them in their language). The owner told us he did us a favor by fitting us in. Meanwhile we were given an appt last minute due to a cancelation. We ended up leaving without being seen because of how nasty the workers are. Dont go here. There are so many nicer places in the same neighborhood. Plus the glasses options looked like they were from the 1950s with very limited selection.

I would like to express my deep gratitude to the optical store managed by Leonid. It's truly a haven for those who appreciate high-quality service and a wide range of offerings. First of all, I must highlight the professionalism of the doctor who conducts the eye examinations. He is very attentive to each client and ensures accurate results. The store staff are incredibly polite and helpful. They are always ready to assist with selecting frames or lenses, provide recommendations, and answer any questions. The store offers a vast selection of branded glasses from the most renowned global manufacturers, allowing every client to find their perfect match. It's very convenient that you can not only get an eye exam in one place but also order glasses right away. Everything is done on time, without delays. The prices are pleasantly affordable, especially considering the high quality of both products and service. The store is located in a very convenient spot, making visits even more comfortable. My overall impression of this store is overwhelmingly positive. I highly recommend this store to anyone looking for quality optics and a professional approach to customers!

Here is my mother's review. "My latest visit to VIP Optical in November 2024 was efficient, quick, and had a positive outcome. The entire office team--from the owner, Leonid, to manager Rita and Dr. Amy Ho--does a noble job of helping those of us in need see the world in true colors. Thank you for that, and wishing you a happy upcoming Thanksgiving. Larisa Egorova" Thank you VIP Optical for doing a great job!

I strongly don't recommend this place if you don't want to pay out of your package first. I recently goes to this store, before I do anything I asked the owner to check my insurance first to see what's cover. after services, he give me options to pick for my glasses. He charged my credit card then he said insurance will mail me my check. after 3 times insurance still didn't give me back the same amount. therefore, I went to the store, he called the insurance again and said my insurance doesn't cover it. the store never give me back my money!!!

I recently visited VIP Optical in Brooklyn and had a fantastic experience. The staff was friendly and knowledgeable, guiding me through a great selection of frames and ensuring I got a great deal on my eyewear package. The optometrist conducted a thorough eye exam and explained everything clearly, making me confident in my new prescription. Overall, the combination of excellent customer support and affordable, high-quality products makes VIP Optical a top choice for eyewear in Brooklyn.

Amazing customer service. The sale person took his time to help me to select my glasses. I am very satisfied with my purchase. They have a very good selection and pricing