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Kavanagh & Marshall

📍 5775 Bridge St suite c, East Syracuse, NY 13057, United States
[x] Active Centre⭐ 4/5 (12 reviews)🕐 9 am-5 pm📞 +1 315-446-1210⏱️ 3 min read
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Kavanagh & Marshall

Eye Care Provider
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5775 Bridge St suite c, East Syracuse, NY 13057, United States East Syracuse, New York 13057
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PIN Code
13057
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Plus Code
3W2H+CG East Syracuse, New York, USA
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Timings
9 am-5 pm
Verified May 2026
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Kavanagh & Marshall

📞 +1 315-446-1210
📍 5775 Bridge St suite c, East Syracuse, NY 13057, United States...
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Customer Reviews
4
★★★★☆
12 reviews on Google
5★
9
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3★
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3
AW
A W
Sep 17, 2022
★★★★★
Dr. Marshall is the best! Very smart, kind and highly skilled. I actually look forward to seeing him because he has such a warm and engaging personality. He takes a real interest in his patients and in my case, he tried multiple contact lenses until we found a really good fit for my tough astigmatism. Yes, Tina can be very abrupt but they have a very nice receptionist now who is great. I hope she stays and I hope Dr. Marshall never retires!
SA
Sophia A⭐ Local Guide
Jan 19, 2024
★★★★★
The best optometrist I have ever been to. Extremely helpful, honest, and went above and beyond to make sure I received the best care. As a person who works in healthcare I could not recommend them enough. The sense of humor is a bonus!
DC
Disgruntled Customer
Jul 08, 2020
★☆☆☆☆
I called this place to set-up a new eye doctor because my insurance provider gave me their number. I feel like this place doesn't have employees that want to do their job. When I explained to Tina that I'd like to make an appointment, she was SO unprofessional on the phone about setting up an appointment. It seemed as though she did not want to set-up an appointment, because she told me to call back my insurance and make sure they gave me their number and that she wouldn't take my return call ten minutes later after I called to get the same information I already received? The health insurance provider assured me over the phone that I wouldn't have problems setting up an appointment with this office. Tina was extremely unhelpful to me, talking over me, and when I told her I was willing to pay out of pocket to just set-up an appointment... she refused, and passively told me that an eye exam out-of-pocket would be around $180 (as if I couldn't afford it). Then she hung up on me. I'm sure these people aren't getting paid much and that's why their attitude is so terrible. I will never go here and will tell everyone about my experience with this office manager. I have never been spoken to so unprofessionally when I am just calling and asking for help.
O
OB
Dec 28, 2023
★☆☆☆☆
The place definitely changed. Not friendly and professional as it used to be. Got my glasses made twice and still not a good fit. Called to get an opinion on what to do next and Dr. Marshall told me to go some place else. What a great advice!
BG
Brian Gratien⭐ Local Guide
Jul 05, 2021
★★★★★
After being at a well known and well advertised chain optometrist and having them botch my whole experience, I was referred to Kavanagh & Mashall. Dr Marshall and his staff nailed it, my prescription is perfect and my glasses fit great!! I will recommend them to anyone who asks!
SS
Scott S.
Apr 01, 2020
★☆☆☆☆
Very unprofessional, rude staff women at desk on their cell phones while customers wait. Was promised glasses in two weeks, took over a month....found out they never ordered them. When I finally picked up glasses, they basically dropped them on counter in he case and walked away, they never offered to fit them for me. I wouldn't let them put glasses on a pig( or an ex wife). Hopefully they close soon horrible place.
AV
Albert Valerino Jr⭐ Local Guide
Apr 13, 2015
★★★★★
Everyone there was friendly and knowledgeable. I am 52 years old, I have the best prescription of my life! Dr. Marshall is one of the best in his field.
PO
Patricia Oot⭐ Local Guide
Nov 21, 2018
★★★★★
Great office! Dr. Neal and Tina are the best. They are great to deal with and always help me with my issues. I would not trust anyone else with my eyes!
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📈Quick Comparison: Top Eye Clinics in East Syracuse
NameRatingPhoneLink
Kavanagh & Marshall Current⭐ 4 (12)✅ YesView Details
Dr. David Girardi,OD ⭐ 4.9 (206)✅ YesView Details
Mohawk Valley Retina ⭐ 4.9 (93)✅ YesView Details

Comparison based on verified Google Maps data and user reviews.

[?]Frequently Asked Questions
Where is Kavanagh & Marshall located? +
Kavanagh & Marshall is at 5775 Bridge St suite c, East Syracuse, NY 13057, United States, East Syracuse, New York 13057.
What services does Kavanagh & Marshall offer? +
Kavanagh & Marshall provides comprehensive eye care including services for this business. Call +1 315-446-1210 for specific service availability.
What are the opening hours of Kavanagh & Marshall? +
Kavanagh & Marshall is open 9 am-5 pm. Closed on: Saturday, Sunday
Does Kavanagh & Marshall accept walk-in patients? +
Kavanagh & Marshall in East Syracuse accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Kavanagh & Marshall? +
Consultation fees vary by service at Kavanagh & Marshall. Basic eye exams typically start from $50 to $150 in East Syracuse, while specialized treatments and surgeries may cost more.
Is Kavanagh & Marshall equipped for emergency eye care? +
Kavanagh & Marshall provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.

About Kavanagh & Marshall

Dr. Neal F Marshall has proudly served the Dewitt and East Syracuse community for over 40 years. He is excited to introduce Dr. Edgar Ekure to the practice. Dr. Ekure graduated from the University of Benin in Nigeria, obtaining his Bachelor's and Doctor of Optometry degrees with honors. He further obtained a Master's degree in Clinical Vision Research from Nova Southeastern University. Dr. Ekure is a published researcher who has presented lectures at national and international scientific conferences. His Clinical interest is in primary care optometry, emphasizing contact lens practice, glaucoma, and neuro-optometry. Dr. Edgar Ekure has been practicing since 1992. Dr. Ekure is also a Fellow of the American Academy of Optometry.

How to Get Help at Kavanagh & Marshall

To visit Kavanagh & Marshall in East Syracuse, call +1 315-446-1210 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.

Why Choose a Verified Eye Clinic in East Syracuse?

Choosing a verified eye clinic like Kavanagh & Marshall in East Syracuse ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.

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9.8/10
Trust Score: Excellent
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🗺️Location
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🕐Opening Hours
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Monday11 am-5 pm
Tuesday9 am-5 pm
Wednesday9 am-5 pm
Thursday10 am-6 pm
Friday9 am-2 pm
SaturdayClosed
SundayClosed
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Verified Eye Clinic Listing This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Registry Code: GBP-VET Last Vetted: May 2026

Google Place ID: ChIJl_0XBcGM2YkRAscKnYI5fnU