โญCustomer Reviews
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346 reviews on Google
Dr. Ellent is the best doctor I have ever met! She truly cares about her patients and takes the time to answer questions, be thorough with finding the right prescription, and always goes above and beyond what is expected. I was choosing a new pair of glasses and on top of giving me ample time to find a comfortable prescription, she also took the time to help me choose the right pair of frames. She always asks the right questions and does not rush patients and gives her 100% to everyone. I always feel like I am heard and my input is important.
Dr. Ellent is an exceptional eye doctor who truly cares about her patients. She is knowledgeable, thorough, and takes the time to clearly explain everything during my visits. Her warm, calm manner reassures me that I am in good hands. My visits are never rushed and I always leave feeling confident in my eye care. I highly recommend Dr. Ellent to anyone looking for outstanding, compassionate eye care.
Dr. Ellent is excellent! Very knowledgeable, caring and took the time to listen to my concerns. She explains things clearly and concisely. Staff is friendly, helpful and efficient. This was my first visit to The Gardens Eye Care and I'm very satisfied with the service I received. I feel very confident in Dr Ellent's ability to diagnose and treat my medical needs.
We've been bringing our child here for some time, and I want to start by saying that the doctor herself is excellent. She is knowledgeable, caring, and someone we trust deeply with our child's eye care. If this review were based on the doctor alone, it would be five stars without hesitation.
However, the customer service and administrative side of the practice consistently fall short. We've received multiple voicemails that are vague or poorly explained, making it difficult to understand what action (if any) we need to take. Interactions with the front desk staff often feel brusque, and basic courtesies--like saying "thank you"--seem to be absent. The overall demeanor is surprisingly unwelcoming for a medical practice.
I honestly don't know if this is just our experience or if it affects other families as well. It may have nothing to do with us specifically, but the contrast between the quality of the medical care and the quality of the customer service is stark.
We will continue seeing the doctor because her care is exceptional, but I hope the practice invests in improving its front-end service. Families shouldn't have to tolerate poor interactions in order to access great medical care.
I have serious eye infection and she was very attentive and we are working to resolve it. She even helped me remove a contact lens that I wasn't aware was stuck in my eye !
We've been seeing Dr. Ellent for several years now, and every visit reaffirms why I keep coming back. From the moment you walk in, the staff is welcoming and efficient. Dr. Ellent takes the time to listen, answer questions thoroughly, and explain everything clearly--whether it's a routine check-up or a more complex eye exam. I never feel rushed, and the care feels genuinely personalized. The office is clean, modern, and equipped with the latest technology. Highly recommend for anyone looking for an experienced, attentive, and trustworthy eye doctor.
I've been Dr. Ellent's patient since 2018. She is very knowledgeable, professional & kind. She will not rush & give her patients time, listens carefully and answers all questions.
Her staff is well trained, kind & professional as well.
I would give her 100+ stars if I could!
This doctor is soo soo amzing.
My son who is special needs on the spectrum had something stuck in his eye. I tool him to urgent care who told me I would need to go to thr ER to have him sedated but I decided to come to this doc to make sure because I was so nervous about sedating him.
She had sooo much patience with him and took her time even while he was fighting us off, she got it out!!
Even as i was ready to give up and get it done under sedation she really wanted to help us avoid it and she did!
1000% recommend for people of all ages and abilities.
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[?]Frequently Asked Questions
Where is Dr. Rita Ellent - The Gardens Eye Care, The Ortho-K Center of Forest Hills located? +
Dr. Rita Ellent - The Gardens Eye Care, The Ortho-K Center of Forest Hills is at 12 Station Square, Forest Hills, NY 11375, United States, Forest Hills, New York 11375.
What services does Dr. Rita Ellent - The Gardens Eye Care, The Ortho-K Center of Forest Hills offer? +
Dr. Rita Ellent - The Gardens Eye Care, The Ortho-K Center of Forest Hills provides comprehensive eye care including services for this business. Call +1 718-480-1050 for specific service availability.
What are the opening hours of Dr. Rita Ellent - The Gardens Eye Care, The Ortho-K Center of Forest Hills? +
Dr. Rita Ellent - The Gardens Eye Care, The Ortho-K Center of Forest Hills is open 10 am-5 pm. Closed on: Friday, Saturday
Does Dr. Rita Ellent - The Gardens Eye Care, The Ortho-K Center of Forest Hills accept walk-in patients? +
Dr. Rita Ellent - The Gardens Eye Care, The Ortho-K Center of Forest Hills in Forest Hills accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Dr. Rita Ellent - The Gardens Eye Care, The Ortho-K Center of Forest Hills? +
Consultation fees vary by service at Dr. Rita Ellent - The Gardens Eye Care, The Ortho-K Center of Forest Hills. Basic eye exams typically start from $50 to $150 in Forest Hills, while specialized treatments and surgeries may cost more.
Is Dr. Rita Ellent - The Gardens Eye Care, The Ortho-K Center of Forest Hills equipped for emergency eye care? +
Dr. Rita Ellent - The Gardens Eye Care, The Ortho-K Center of Forest Hills provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Dr. Rita Ellent - The Gardens Eye Care, The Ortho-K Center of Forest Hills
The Gardens Eye Care is a state-of-the-art vision care office, providing the highest quality personal service, where every patient is treated as family and attention to detail is of highest priority.
Dr. Ellent maintains a strong interest in practicing family optometric care, and specializes in the diagnosis and management of ocular disease, maintaining a focus on myopia control and Ortho-K corneal reshaping treatments. Through her commitment to excellence in patient care she strives to educate her patients regarding their vision and eye health, providing solutions and preventative care throughout their lives.
How to Get Help at Dr. Rita Ellent - The Gardens Eye Care, The Ortho-K Center of Forest Hills
To visit Dr. Rita Ellent - The Gardens Eye Care, The Ortho-K Center of Forest Hills in Forest Hills, call +1 718-480-1050 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Forest Hills?
Choosing a verified eye clinic like Dr. Rita Ellent - The Gardens Eye Care, The Ortho-K Center of Forest Hills in Forest Hills ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.