⭐Customer Reviews
4.8
★★★★☆
1167 reviews on Google
I just wanted to chime in on my visit with this branch. Very welcoming place very clean very professional. Well organized played nice soft music eye exam went smoothly. Doctors are very attentive. They are pushy. They explain everything. Just a pleasant experience. And this is not the first time that I've been here.
I walked into Davis Visionworks in Plainview for what I thought would be a quick glasses adjustment, and I left genuinely impressed. The moment I stepped through the door, I was greeted by Lisa, who might just be one of the friendliest and most welcoming people I've met in any optical office.
She took me in right away with no waiting, no hassle, and treated my visit like it truly mattered. Lisa adjusted my glasses with such care and attention that they honestly fit better than when I first got them. While she worked, we had great conversation, and she made the entire experience feel personal and comfortable. It's rare to find someone who blends professionalism with genuine warmth so effortlessly.
Honestly, Lisa is the kind of employee every business wishes they had. She represents the company beautifully, makes customers feel valued, and clearly loves what she does.
Definitely pay her more so she can retire in style someday...she's earned it!
I visited Davis Visionworks in Morton Village to get glasses for my daughter. The staff were polite and made an effort to help, including checking how they could work with my insurance to make things easier. They really did try to accommodate us.
Unfortunately, my daughter just didn't like any of the frames available during our visit. Style and comfort are very personal when it comes to eyewear, and while they had a variety, nothing quite matched her preferences. Because of that, we couldn't make a purchase that day.
Even though we left without buying, the experience itself was professional and courteous. I appreciate the time they spent assisting us, and perhaps in the future one of my kids will find something they like here, and we'll become their customers.
I am extremely disappointed with my experience at Visionworks. I purchased two pairs of glasses from them--regular glasses and prescription sunglasses--and the prescription in both pairs is incorrect. I cannot see properly with either of them, which makes them essentially unusable.
I paid a significant amount of money for these glasses, expecting them to work correctly. When I called to address the issue, I was told they would not replace the lenses unless they ran my insurance again, which would mean I would have to pay for the glasses all over again.
It has not even been 100 days since I picked them up, and the problem is clearly related to the prescription, not anything I did. It is extremely frustrating to spend so much money on two pairs of glasses that I cannot use and then be told that fixing the issue would cost me again.
Customers should not be held responsible when the prescription provided is incorrect. I expected much better service and accountability from Visionworks.
From the moment I walked into the store, a young man at the desk greeted me, took me to do some quick tests, and then a Lovely woman worked with me to find the correct prescription for eyeglasses. After I chose some glasses- a very nice man sat with me, went over ALL the necessary information to order prescription glasses and sunglasses. It was an Overall GREAT experience!
I had such a great experience at Visionworks. Everyone was incredibly sweet, professional, and attentive from the moment I walked in. The front desk staff were very responsive, every time I called, someone answered right away without letting it ring more than once, which says a lot about how well the office is run.
The team worked together seamlessly, and you could really feel the sense of harmony and mutual respect among everyone. The doctor was thorough and took time to explain everything clearly, and the staff assisting with frames and lenses were patient and genuinely helpful in helping me find what worked best for me.
It's refreshing to visit a place where everyone seems happy to be there and truly cares about their patients' experience. I'd definitely recommend Visionworks Plainview to anyone looking for quality service and a positive atmosphere.
Much better experience at the Plainview location versus Garden City which is always over crowded, shorthand on workers and you sit for a hour or more sometimes before even being seen. Plainview was quick, plenty of workers for my family of 5, and we were in/out in a short time. Mind you it was the day after a huge winter storm. All of the workers made it in ready for our appointment that was previously scheduled. Highly recommend this location.
Lisa, I want to extend my gratitude for helping my daughter. I really appreciated your kindness and attentiveness to her needs. I am confident in bringing you more business ranging from my family to other friends because I know that they will be treated with kindness and respect. I wish that all glasses-wearers could go to your facility specifically in Plainview. I couldn't be more pleased with the care that was given. I wish I could give more stars. I feel so comfortable sending my parents to you.
📝 See all reviews on Google ->
[?]Frequently Asked Questions
Where is Davis Visionworks located? +
Davis Visionworks is at 1004 Old Country Rd, Plainview, NY 11803, United States, Plainview, New York 11803.
What services does Davis Visionworks offer? +
Davis Visionworks provides comprehensive eye care including services for this business. Call +1 516-681-1161 for specific service availability.
What are the opening hours of Davis Visionworks? +
Davis Visionworks is open 9 am-7 pm. Closed on: Sunday
Does Davis Visionworks accept walk-in patients? +
Davis Visionworks in Plainview accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Davis Visionworks? +
Consultation fees vary by service at Davis Visionworks. Basic eye exams typically start from $50 to $150 in Plainview, while specialized treatments and surgeries may cost more.
Is Davis Visionworks equipped for emergency eye care? +
Davis Visionworks provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Davis Visionworks
Davis Visionworks in Plainview, NY makes eye care simple and convenient for the whole family. With licensed eye doctors on-site, we're here to keep your eyes healthy and provide exams for adults and children to detect any underlying conditions. Discover the latest glasses frames from top brands like Ray-Ban and Nike, or explore our wide selection of contact lenses. Our friendly eyewear specialists are ready to help you find your perfect fit. Visionworks is a trusted optical retailer with over 770 locations nationwide, committed to quality and customer satisfaction.
How to Get Help at Davis Visionworks
To visit Davis Visionworks in Plainview, call +1 516-681-1161 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Plainview?
Choosing a verified eye clinic like Davis Visionworks in Plainview ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.