Katelyn E. Vilasi Optometry, PLLC

Superb experience from start to finish. The front desk team proactively called me days in advance letting me know I scheduled my appointment too early within my insurance benefit year window. He seamlessly helped me reschedule which saved me the time and hassle of going back and forth with the insurance company. The new location is easily accessible, modern, clean, and inviting. The technician who did the initial assessment was friendly, knowledgeable, and clear with her instructions. As for Dr. Vilasi, as weird as it sounds, I look forward to going to this annual appointment. Working in healthcare myself, many healthcare professionals are understandably burned out from the trials and tribulations of the last six years--that's not the case for Dr. Vilasi. She's genuinely passionate about her profession and the people she treats--it's refreshing to be around. She has elite bedside manner which is only rivaled by her acumen as an optometrist. She explains things in an understandable and straightforward way and empowers the patient to make the choice that's best for them. As a whole, this practice is impressive. Staff at all positions seem engaged, professional, and patient oriented. It's good to know this still exists and is possible.

I have been coming to this practice for 13 years now, and always have a great experience. I've had the pleasure of working with every optometrist they have over the years, and each is fantastic. The wait times are minimal, facility is clean, and service is wonderful all around. The glasses salespeople are professional and knowledgeable up front as well!

Katelyn Vilasi is always a pleasure to visit and always has a positive attitude. She is very knowledgeable in her craft and is great at listening to any of my concerns and asks the right questions concerning the health of my eyes. I couldn't ask for a better optometrist!

I saw Dr. Raymond Lester for an eye exam and my experience was amazing. He was extremely informative, kind, professional, and helpful. He explained everything to me in detail throughout the visit and with a very kind energy while doing so. I highly recommend him and this optometry office. I left feeling extremely pleased with my experience.

Very professional, all employees were very kind and respectful. Katelyn Vilasi was very knowledgeable and professional. Id have to say probably the best experience I've had in my life time, but I'm only 59. Thank you for tour services. Mike C

Dr. Vilasi came highly recommended through my co-workers. Her practice is clean and efficient. All the staff were incredibly helpful in answering my questions and Dr. Vilasi is a joy. I'll definitely be recommending her practice to family and friends.

I have been a patient of Dr. Graniero for 25 years. Bar none, one of the finest optometrists in the business and most certainly in Rochester. His staff are equally excellent. If you are new to the area, and are looking for optometry or ophthalmology care, see him or any one of his colleagues. Rochester is lucky to have them!

First time coming to this location and I have to say from scheduling, to arriving at my appointment, to the eye exam, to paying, to leaving -- I was completely speechless with how attentive and nice everyone was. Rare to see people like their job and be good at it. Highly recommend!