📋 Eye Care Provider
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LensCrafters
📍 660 Jefferson Rd Ste 550, Rochester, NY 14623, United States
[x] Active Centre⭐ 4.7/5 (737 reviews)🏆 Expert Choice🕐 10 am-7 pm📞 +1 585-427-7600⏱️ 3 min read
LensCrafters
Eye Care Provider
660 Jefferson Rd Ste 550, Rochester, NY 14623, United States
Rochester, New York 14623
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local.lenscrafters.com/ny/rochester/720-Official Website
PIN Code
14623
Plus Code
39QF+CV Rochester, New York, USATimings
10 am-7 pm
Verified May 2026
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LensCrafters
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⭐Customer Reviews
ST
★★★★★
I had an awesome experience! The staff there were very helpful, professional and friendly. Martha was amazing with her helping me choose my prescription sunglasses. Very patient and informative. Evan was extremely pleasant with the initial part of my eye exam. He was King at customer service. I certainly can't leave out Dr Brad Perry. He also was very informative, professional and made me feel at ease. Even though I was just a walk in, things went smooth and seamlessly all starting with Martha.
JM
★★★★★
I would like to personally thank Megan for everything she did to help me and make my experience absolutely wonderful with picking out glasses and what works for me all the way down to fully explaining everything and being informative so I would understand what I was doing to help my eye sight with my new prescription glasses she also helped me pick out my prescription sunglasses so I can enjoy myself in the warmer weather as well. 10/10 absolutely would recommend seeing Megan and the rest of the staff they all are very kind and helpful and 100% know what they are doing. So glad I made the switch to this location and the new store is awesome and clean and set up for all your needs! Thank you again Megan I truly appreciate everything.
DM
★★★★★
Phenomenal Service from Eden at LensCrafters!
I recently visited the LensCrafters location in Henrietta, and I had a truly fantastic experience, thanks entirely to Eden.
She was incredibly attentive, professional, and knowledgeable from the moment I walked in. I had no intention of getting a frame - I usually order online but Eden took the time to listen to my needs, answer all my questions thoroughly, and guide me through the process of selecting the perfect frames and lenses. She made the entire experience easy and stress-free.
I'm thrilled with my new glasses and can't recommend Eden highly enough. If you visit this location, be sure to ask for her--she is an absolute gem and a credit to the LensCrafters team.
DK
★★★★★
Met with Martha - she helped with two fittings for me and my better half - couldn't have imagined a better, more thoughtful experience. She must have had us try on 30 - 40 frames, provided counsel and helped us get to a great fit. She was never rushed - would revisit the store and make an appointment just to see her. Just absolutely amazing experience. Couldn't be more thankful. She is amazing with her role.
LC
★★★★★
The Henrietta location is wonderful Martha was attentive to our needs, very discriptive, made sure we understood what was going on, and was very helpful and knowledgeable about her job. She came with a quality that represented lens crafters in a very strong and positive way. When it comes to top quality customer service Martha had everything that a seasoned, well trained, and well experienced customer service representative should contain. Speacial thanks from the Scott family for making our shopping experience top tier we appreciate you Martha.
CW
★☆☆☆☆
Been going to the Henrietta Lenscrafters for years. But no more. These last lenses are hurting my eyes. I have to wear them far down my nose to focus correctly. The doctor re-examined my eyes yesterday and said the focal point was wrong. They give me headaches and make my eyes ache. Been back twice without satisfaction. The bifocals aren't even the same height!
Good-bye Lenscrafters....and when you close for good...you earned it!
Colleen White
TH
★★★★★
My experience at LensCrafters Henrietta was exceptionally well. I was acknowledged from the time I entered the store which was a plus for me. Joseph was very thorough and he was able to answer all of my questions. He is very knowledgeable and patient. He does not make you feel like you have to rush to make a decision on what frames to get. He listens and he gives you his undivided attention. Thank you for what you do Joseph, you are awesome!
LB
★★★★★
Very warm greetings from the Marketplace Mall team from start to finish! I was a walk in and seen w/in 10min. Dr. Granger and assistants were very friendly and thorough. However; team leader Martha Morgan, truly sealed the deal by offering kindness, patience, transparency, knowledge and compassion with supporting me with stepping out of my comfort zone for my new lenses!
Thank you all for adding to my positive experience at the Miracle Dr store...
Your earnest efforts NEVER go un-noticed!
Lysah
📈Quick Comparison: Top Eye Clinics in Rochester
| Name | Rating | Phone | Link |
|---|---|---|---|
| LensCrafters Current | ⭐ 4.7 (737) | ✅ Yes | View Details |
| Dr. Vincent B. Graniero | ⭐ 4.9 (703) | ✅ Yes | View Details |
| Katelyn E. Vilasi Optometry, PLLC | ⭐ 5 (569) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is LensCrafters located? +
LensCrafters is at 660 Jefferson Rd Ste 550, Rochester, NY 14623, United States, Rochester, New York 14623.
What services does LensCrafters offer? +
LensCrafters provides comprehensive eye care including services for this business. Call +1 585-427-7600 for specific service availability.
What are the opening hours of LensCrafters? +
LensCrafters is open 10 am-7 pm. Open all days.
Does LensCrafters accept walk-in patients? +
LensCrafters in Rochester accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at LensCrafters? +
Consultation fees vary by service at LensCrafters. Basic eye exams typically start from $50 to $150 in Rochester, while specialized treatments and surgeries may cost more.
Is LensCrafters equipped for emergency eye care? +
LensCrafters provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About LensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions(r) and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
How to Get Help at LensCrafters
To visit LensCrafters in Rochester, call +1 585-427-7600 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Rochester?
Choosing a verified eye clinic like LensCrafters in Rochester ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
Vetted by directory editors
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| Monday | 10 am-7 pm |
| Tuesday | 10 am-7 pm |
| Wednesday | 10 am-7 pm |
| Thursday | 10 am-7 pm |
| Friday | 10 am-7 pm |
| Saturday | 10 am-7 pm |
| Sunday | 11 am-5 pm |
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📍Nearby Centres
182 m away
1.2 km away
1.0 km away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJR6vK5HVL0YkRyLeWdn8ou5Q
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJR6vK5HVL0YkRyLeWdn8ou5Q
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