📋 Eye Care Provider
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RRH Eye Care
📍 2345 Ridgeway Ave, Rochester, NY 14626, United States
[x] Active Centre⭐ 3.4/5 (42 reviews)🕐 8 am-5 pm📞 +1 585-723-6070⏱️ 3 min read
RRH Eye Care
Eye Care Provider
2345 Ridgeway Ave, Rochester, NY 14626, United States
Rochester, New York 14626
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www.rochesterregional.org/locations/eye-Official Website
PIN Code
14626
Plus Code
58Q4+55 Rochester, New York, USATimings
8 am-5 pm
Verified May 2026
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RRH Eye Care
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⭐Customer Reviews
EG
★★★☆☆
I would give the old gentleman that helped me a five stars. He was very polite and great communication, as well as being patient because of my Insurance, although Donna, who I believe is optician or maybe a receptionist. Not quite sure. I felt she was very rude and uncalled for her demeanor was very poor
RG
★★★★☆
The staff, most notably dr. Emily Helena gottschalk, moved very quickly preventing a bad situation when my husband lost partial vision in his eye. We are so grateful for her expertise and kindness.
CM
★☆☆☆☆
I'd stay far away from this company. My son had an eye exam, whereby the doctor said his prescription had changed slightly. He got a pair of glasses, picked them up, but was not asked at the time how effective they were. He told the gentleman that he could not see properly, and was told to give it time. He said wear them for a month, and if you still have issues, make another appointment-----ridiculous, but that's what we did.
Today, he went in, and was told the prescription was correct, but that there was an issue with his right eye. Was told to make yet another appointment with the doctor. In addition, the staff were not cordial or helpful.
We are not making another appointment; we are going to America's Best, and hopefully, we will find out the issue, and get him new lenses so he will be able to see properly.
When I told various people we were going to Reed, they warned me not to; I wish I had listened.
HS
★☆☆☆☆
Since RRH took over Reed Eye Associates it had gone downhill. Saw Dr Ellermeyer for 30 years. They are now refracting for Rx with prior dilation. Was told it's a time saver and not to worry about it. Took prescription and got glasses made. Can't wear either pair. The exam wasn't as thorough and I'm supposed to see eye doctor every six months for diabetes. Dr. Ellermeyer said it's protocol but new Dr said nope ...see you in a year. Won't be going back. RRH get your act together.
JA
★★★★★
My Dr is awesome, Dr Heiligman. I go to Ridgeway Ave,staff is friendly and very helpful.
CB
★★★★★
I've been a patient for 15 years and have had excellent experiences. My doctor retired this year so I seen Dr Lydia Pickrell. She is very kind and thorough. She explained everything to me very politely. She has an excellent demeanor and rapport.
BD
★☆☆☆☆
If I could say no stars, I would. Service is non-existent. My glasses needed to be looked at. But what happened instead, my glasses were not cleaned, in fact they were held in the reps hands for maybe 10 seconds. On top of that, I was then told, nothing can be done, just have to use my insurance for a new eye appointment and schedule. The glasses I have, barely 2 years old. But my lens are so scratched up, my vision line is so bad I have to peak over the frames. Poor service, I should not even use that word in describe their business practices there. I just need new lens, Hell maybe even clean them for me. Stay away.
DS
★☆☆☆☆
My hunband's rx glasses $300.00, I have a frame & just wanted plain sunglass lenses $300.00! Horrible! They used to have drawers full of extra glass cases...So stingy about giving them out now!
📈Quick Comparison: Top Eye Clinics in Rochester
| Name | Rating | Phone | Link |
|---|---|---|---|
| RRH Eye Care Current | ⭐ 3.4 (42) | ✅ Yes | View Details |
| Dr. Vincent B. Graniero | ⭐ 4.9 (703) | ✅ Yes | View Details |
| Katelyn E. Vilasi Optometry, PLLC | ⭐ 5 (569) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is RRH Eye Care located? +
RRH Eye Care is at 2345 Ridgeway Ave, Rochester, NY 14626, United States, Rochester, New York 14626.
What services does RRH Eye Care offer? +
RRH Eye Care provides comprehensive eye care including services for this business. Call +1 585-723-6070 for specific service availability.
What are the opening hours of RRH Eye Care? +
RRH Eye Care is open 8 am-5 pm. Closed on: Saturday, Sunday
Does RRH Eye Care accept walk-in patients? +
RRH Eye Care in Rochester accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at RRH Eye Care? +
Consultation fees vary by service at RRH Eye Care. Basic eye exams typically start from $50 to $150 in Rochester, while specialized treatments and surgeries may cost more.
Is RRH Eye Care equipped for emergency eye care? +
RRH Eye Care provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About RRH Eye Care
Rochester Regional Health's Eye Care provides expert, compassionate eye care in a professional setting. From stylish eyewear and prescriptions to advanced surgeries, their team leads the region in eye health and surgical expertise. Patients receive personalized attention, clear explanations, and care tailored to their needs. With the benefits of integrated care through a major medical center and a tradition of excellence, Rochester Regional Health Eye Care delivers trusted, comprehensive vision services.
How to Get Help at RRH Eye Care
To visit RRH Eye Care in Rochester, call +1 585-723-6070 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Rochester?
Choosing a verified eye clinic like RRH Eye Care in Rochester ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
Vetted by directory editors
This provider profile has been verified against official registry sources and customer feedback to protect users from fraudulent listings.
- Physical Location Matches Coordinates
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| Monday | 8 am-5 pm |
| Tuesday | 8 am-6 pm |
| Wednesday | 8 am-5 pm |
| Thursday | 8 am-5 pm |
| Friday | 8 am-5 pm |
| Saturday | Closed |
| Sunday | Closed |
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📍Nearby Centres
9.2 km away
1.1 km away
2.4 km away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJExSioWqz1okRzIqubRZAIF4
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJExSioWqz1okRzIqubRZAIF4
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