📋 Eye Care Provider
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Sterling Optical - Rochester - Henrietta (South Town Plaza)
📍 3333 W Henrietta Rd, Rochester, NY 14623, United States
[x] Active Centre⭐ 3.4/5 (53 reviews)🕐 10 am-5:30 pm📞 +1 585-424-5970⏱️ 3 min read
Sterling Optical - Rochester - Henrietta (South Town Plaza)
Eye Care Provider
3333 W Henrietta Rd, Rochester, NY 14623, United States
Rochester, New York 14623
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www.sterlingoptical.com/southtown-plazaOfficial Website
PIN Code
14623
Plus Code
39Q4+CM Rochester, New York, USATimings
10 am-5:30 pm
Verified May 2026
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Sterling Optical - Rochester - Henrietta (South Town Plaza)
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⭐Customer Reviews
EM
★★★★★
I had an absolutely phenomenal experience at Sterling Optical in Henrietta! 10 out of 10 across the board. Melinda and Henry, who handle the scheduling and fitting, are outstanding and make you feel truly valued. Dr. Beth was also incredibly efficient and kind, making the whole process seamless.
What really blew me away was their customer service. I had called to check on my glasses during a busy day when I had a phone interview for a new position at my company. They were so respectful of my schedule, promised to call me back at a specific time, and actually followed through exactly when they said they would. They even went the extra mile to ask how my interview went when they called to let me know my glasses were ready! Truly the best service I've ever had for eyewear. Highly recommend!
EB
★★★★★
Hands down, the best experience I have had purchasing glasses was from here (and I have been wearing glasses for 30 years)!
They have an excellent selection of funky frames, and I loved trying on a bunch and narrowing down to my favorite.
The owners and staff are friendly, helpful, and def know their stuff when it comes to glasses.
Cannot recommend this adorable couple-owned shop enough. So much better than the cookie cutter glasses place experiences I have always had before now.
CV
★★★★★
Melinda and Henry are very kind and helpful! I walked in randomly looking for glasses, I already had a prescription. Melinda helped me choose the ones I wanted, which is great cause I can be very indecisive. They don't try and upsell you on anything, but of course the option is there. The reality of getting frames is they don't always fit, I showed up within the next few days and got them readjusted no problem. Definitely recommend!
CC
★★★★★
Best service and Best people i have ever dealt with in the optical/eyeglasses business!! Beth, Melinda and her husband treated me like family and I trust them completely with my vision as it so important to me. THANK YOU!!!!! ~Susan C
AR
★☆☆☆☆
I visited a store in the marketplace mall and I had the worst customer service experience. I came in and looked at a few glasses and decided which ones I wanted. I didn't get any service until I told them I wanted to actually buy it. They probably thought that I was going to confiscate them without purchasing them. I felt like I was being profile that's just my opinion.
FS
★★★★★
From the moment I walked in to the store I was made to feel important as a customer.
Ashley went above & beyond to help with my frame selection. She asked pertinent questions abt what look I was going for and offered honest feedback...and we involved other customers which made it a fun shopping experience.
She was patient and clear in explaining options.
The staff also works very well together. They seem to have great camaraderie AND best part, I love the glasses I ended up selecting.
AB
★★★★★
I am EXTREMELY happy with the service I received today. Their prices are right on point...and straight forward! I got detailed explanations regarding every step of my order. Thank you so much!
JS
★★★★★
Today I was late to my appointment and the eye doctor here is going to attend to our eyes need anyway I love this place been going heem for my glasses for over 6 years now. I RECOMMEND everyone!
📈Quick Comparison: Top Eye Clinics in Rochester
| Name | Rating | Phone | Link |
|---|---|---|---|
| Sterling Optical - Rochester - Henrietta (South Town Plaza) Current | ⭐ 3.4 (53) | ✅ Yes | View Details |
| Dr. Vincent B. Graniero | ⭐ 4.9 (703) | ✅ Yes | View Details |
| Katelyn E. Vilasi Optometry, PLLC | ⭐ 5 (569) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is Sterling Optical - Rochester - Henrietta (South Town Plaza) located? +
Sterling Optical - Rochester - Henrietta (South Town Plaza) is at 3333 W Henrietta Rd, Rochester, NY 14623, United States, Rochester, New York 14623.
What services does Sterling Optical - Rochester - Henrietta (South Town Plaza) offer? +
Sterling Optical - Rochester - Henrietta (South Town Plaza) provides comprehensive eye care including services for this business. Call +1 585-424-5970 for specific service availability.
What are the opening hours of Sterling Optical - Rochester - Henrietta (South Town Plaza)? +
Sterling Optical - Rochester - Henrietta (South Town Plaza) is open 10 am-5:30 pm. Closed on: Thursday, Sunday
Does Sterling Optical - Rochester - Henrietta (South Town Plaza) accept walk-in patients? +
Sterling Optical - Rochester - Henrietta (South Town Plaza) in Rochester accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Sterling Optical - Rochester - Henrietta (South Town Plaza)? +
Consultation fees vary by service at Sterling Optical - Rochester - Henrietta (South Town Plaza). Basic eye exams typically start from $50 to $150 in Rochester, while specialized treatments and surgeries may cost more.
Is Sterling Optical - Rochester - Henrietta (South Town Plaza) equipped for emergency eye care? +
Sterling Optical - Rochester - Henrietta (South Town Plaza) provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Sterling Optical - Rochester - Henrietta (South Town Plaza)
The Sterling Optical store in Rochester, NY is committed to providing quality eye care along with the best eyewear to the community. The caring and experienced staff is dedicated to aiding in every customer's vision-related needs. Our trained on-site optometrist has been serving the people of Rochester, NY, providing them with a range of services that include thorough eye exams, as well as advice and training on new eyeglasses, contact lenses and designer frames. Sterling Optical has everything you need to make sure that you see (and look) your best - from discount frames and designer eyewear to specialty lenses, sports eyewear, prescription sunglasses, contact lenses, and so much more.
How to Get Help at Sterling Optical - Rochester - Henrietta (South Town Plaza)
To visit Sterling Optical - Rochester - Henrietta (South Town Plaza) in Rochester, call +1 585-424-5970 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Rochester?
Choosing a verified eye clinic like Sterling Optical - Rochester - Henrietta (South Town Plaza) in Rochester ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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| Monday | 11 am-5:30 pm |
| Tuesday | 10 am-5:30 pm |
| Wednesday | 10 am-5:30 pm |
| Thursday | Closed |
| Friday | 10 am-5:30 pm |
| Saturday | 10 am-2 pm |
| Sunday | Closed |
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📍Nearby Centres
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2.7 km away
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Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJN0WZN3pL0YkREBnN1mEOUpg
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJN0WZN3pL0YkREBnN1mEOUpg
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