📋 Eye Care Provider
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Walmart Vision & Glasses
📍 1490 Hudson Ave, Rochester, NY 14621, United States
[x] Active Centre⭐ 2.2/5 (23 reviews)🕐 9 am-6 pm📞 +1 585-266-1830⏱️ 3 min read
Walmart Vision & Glasses
Eye Care Provider
1490 Hudson Ave, Rochester, NY 14621, United States
Rochester, New York 14621
Call Now
www.walmart.com/store/3280-rochester-ny/Official Website
Area / Ward
Group 14621
PIN Code
14621
Plus Code
5CV3+P8 Rochester, New York, USATimings
9 am-6 pm
Verified May 2026
Digital Business Card
Walmart Vision & Glasses
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⭐Customer Reviews
JP
★☆☆☆☆
Went in to purchase a pair of frames to fit my sons lenses cause he broke his. The girl was nasty and rude and told me it was a liability to purchase the frames. I told her the other location does it all the time what is the problem. She then proceeded to tell me to go to the other location then and was extremely rude over talking me. Total attitude and rude! She should not be working in customer service if she is going to yell and scream at a customer and can't handle speaking in a normal tone of voice.
R
★☆☆☆☆
I can't remember another time I've been so disappointed with service. Made an appointment this morning... no sign of it this afternoon other than one member of staff vouching that she took my call. I have now paid $120 and been left sitting for almost an hour with only the reassurance that the optician is normally "very punctual" and even that was provided because I asked what was going on. The staff is nice enough, but I'm leaving in 10 minutes with a refund because this is absurd. I hope the Dr. is alright, but based on what I'm seeing in other reviews, I don't think this experience is an anomaly. Believe the star rating. Do not go here.
DB
★☆☆☆☆
Went INTO the store to order replacement frames under my warranty with one of the reps there. I called about a week and a half later to only find out that the order had never been placed! So at that time, I ordered them over the phone with the rep and asked to be called when they came in. I just called the store (literally) to see if they had come in and NOT TO MY surprise they were there and have been there all day. No one ever called me, yet she said that the optician is only there till 5pm. They have got to do better.
MS
★☆☆☆☆
The staff at this location are rude. The NEVER answer the phone either. I picked out and paid out of pocket for a pair of glasses waited 1 week went in to see if they were ready (because they don't ANSWER THE PHONE) and the glasses she gave me were WRONG they were not the ones I picked out. She then proceeded to tell me I'm wrong and must not of remembered the glasses I picked out and paid for OUT OF POCKET!! She also said she doesn't know how they got the wrong glasses to order etc. She was rude not apologetic what so ever. She said well I guess I will have to send them out again but it will be another 7-10 days before they are ready and I can try and put a rush on it but it doesn't mean it will happen! ??? What??? As soon as my glasses come in I will never ever go to this dump again!
KM
★☆☆☆☆
Very poor service... has issues with particular insurance carriers... as a result they needed assistance filing claims they don't even know who they participate with, and takes it out on the customer if they carry the insurance plan they have an ax to grind with. As a result she only ordered contacts for my right eye.. it's now nearly two weeks after many many calls to Walmart and insurance... I still have no left eye contacts leaving my Vision distorted and causing headaches due to the unbalanced vision correction
SW
★☆☆☆☆
Horrible eye doctor. Finally said I'm done and got up and walked out. He said he was getting ready to retire..none to soon I say. Rude . The place is dirty too. The man who took my info unshaven and dirty looking. May have been nice but his appearance was really lacking.
RW
★☆☆☆☆
A lady was taking care of me and was talking to another customer who was standing behind her while she was sitting down at the computer so who knows what sensitive information he saw. Unprofessional and never seem to be patient or friendly.
MH
★★☆☆☆
I've been calling this office since March 8th to pay a bill and no one answers the phone. I can't go and pay it because they close @ 2 and I work until 5:30. I'd love to pay my bill.
📈Quick Comparison: Top Eye Clinics in Rochester
| Name | Rating | Phone | Link |
|---|---|---|---|
| Walmart Vision & Glasses Current | ⭐ 2.2 (23) | ✅ Yes | View Details |
| Dr. Vincent B. Graniero | ⭐ 4.9 (703) | ✅ Yes | View Details |
| Katelyn E. Vilasi Optometry, PLLC | ⭐ 5 (569) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is Walmart Vision & Glasses located? +
Walmart Vision & Glasses is at 1490 Hudson Ave, Rochester, NY 14621, United States, Rochester, New York 14621.
What services does Walmart Vision & Glasses offer? +
Walmart Vision & Glasses provides comprehensive eye care including services for this business. Call +1 585-266-1830 for specific service availability.
What are the opening hours of Walmart Vision & Glasses? +
Walmart Vision & Glasses is open 9 am-6 pm. Closed on: Sunday
Does Walmart Vision & Glasses accept walk-in patients? +
Walmart Vision & Glasses in Rochester accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Walmart Vision & Glasses? +
Consultation fees vary by service at Walmart Vision & Glasses. Basic eye exams typically start from $50 to $150 in Rochester, while specialized treatments and surgeries may cost more.
Is Walmart Vision & Glasses equipped for emergency eye care? +
Walmart Vision & Glasses provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Walmart Vision & Glasses
Walmart Vision Center offers eye exams, affordable prescription glasses, and contact lenses, all in one convenient location. As a one-stop-shop for all of your vision needs, Walmart Vision Center understands the importance of getting a great value on vision care. You're already familiar with Walmart's Every Day Low Prices, and providing you with top brands at low prices is only the beginning. You'll find lots of easy ways to save, like free in-store pickup and free shipping on qualifying purchases. So you can get vision care essentials today at your local store or online and rest assured that you'll be getting the best value on the care you and your family need.
How to Get Help at Walmart Vision & Glasses
To visit Walmart Vision & Glasses in Rochester, call +1 585-266-1830 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Rochester?
Choosing a verified eye clinic like Walmart Vision & Glasses in Rochester ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
Vetted by directory editors
This provider profile has been verified against official registry sources and customer feedback to protect users from fraudulent listings.
- Physical Location Matches Coordinates
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Claim This Listing🕐Opening Hours
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| Monday | 9 am-6 pm |
| Tuesday | 9 am-6 pm |
| Wednesday | 9 am-6 pm |
| Thursday | 9 am-6 pm |
| Friday | 9 am-6 pm |
| Saturday | 9 am-6 pm |
| Sunday | Closed |
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📍Nearby Centres
8.5 km away
8.4 km away
1.1 km away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJlU91qHm21okRhpepZgMphSM
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJlU91qHm21okRhpepZgMphSM
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