📋 Eye Care Provider
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University of Rochester Medicine Flaum Eye Institute - Webster
📍 875 Hard Rd, Webster, NY 14580, United States
[x] Active Centre⭐ 3.4/5 (22 reviews)🕐 8 am-5 pm📞 +1 585-273-3937⏱️ 3 min read
University of Rochester Medicine Flaum Eye Institute - Webster
Eye Care Provider
875 Hard Rd, Webster, NY 14580, United States
Webster, New York 14580
Call Now
www.urmc.rochester.edu/eye-institute/locOfficial Website
PIN Code
14580
Plus Code
6G7P+XR Webster, New York, USATimings
8 am-5 pm
Verified May 2026
Digital Business Card
University of Rochester Medicine Flaum Eye Institute - Webster
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⭐Customer Reviews
JT
★☆☆☆☆
What a disgrace! I drove my daughter to her 4:10 eye exam. They did the tests, still waiting for her doctor to come in the room at 5:40. She's ready to walk out. Patience is a great virtue, but this is ridiculous! Maybe ny 6 or 7 she'll be out. Definitely would never recommend this place.
BB
★☆☆☆☆
Called to get some more contacts. The person who took the call sounded like he was on the beach somewhere and kept mumbling about "make sure you're in the right place" after taking my information down, he just dumped me into voicemail. Ever since these office was acquired by U of R, service has been down hill. Not sure why I stay a patient.
JL
★★★☆☆
I have used Flaum for some time now. I am disappointed with the administration and considering leaving. They have canceled 2 appointments now for the optometrist. My ophthalmologist does not seem concerned with the side effects of the Vabysmo injections I have received. My original eye doctor left the practice and I feel like I am getting second rate care. While speaking of my concerns the doctor seemed more concerned about his title of doctor than my suffering. I had called him by his name. The man is 30 years junior to me. When I speak to any of my physicians I use their given name. It seemed petty.
DO
★★★☆☆
The doctors and staff are great but I will not use the optical shop ever again. I had new lenses put in existing frames. I returned multiple times because the lenses kept cracking. The last time I went, the technician who had ordered my glasses had left that location. It turns out he had ordered the wrong size lenses and tried to compensate, by tightening the frame, causing the cracks. Finally, someone actually double checked the measurements and found the error. My glasses have been fine since.
DB
★☆☆☆☆
Very disappointing experience with the optical shop. I requested a contact refill and gave them the brand and prescription in MyChart. The optical shop did not order the correct ones. They eventually ordered the correct ones but because the box was opened (I ran out of contacts during the delay they caused) they would not give me a refund for cost difference. The mistake was made by them, so the opened box policy should not apply. I will never work with the Optical shop again.
FP
★☆☆☆☆
Show no respect or concern for their clients after waiting an hour and 20 minutes for an appointment we finally walked out
KH
★★★★★
Dr. Farugia and her team are excellent! I feel very supported and well-taken care of. Plus, whenever there is a change or new concern, Dr. Farugia does her best to vocalize any new findings & take time to communicate, research, and understand my current state of health. Thank you for going above & beyond! I really appreciate the staff at the Flaum Eye Institute!
MM
★☆☆☆☆
On 01/04/2024 I had an annual exam by Dr Farugia . I then purchased frames from Eyeopeners using my new rx. I was unable to see correctly with new rx and had many back and forth messages with Dr Farugia via MyChart. I also physically went back and forth with Dr Farugia and Eyeopeners. I ended up using my older rx for new glasses as I was able to see clearer with that older rx. I've used up my eye insurance for this year on an unusable rx and exam. I would hope you could do the right thing and let me have a second opinion eye exam with a different doctor at your facility Free of charge.
📈Quick Comparison: Top Eye Clinics in Webster
| Name | Rating | Phone | Link |
|---|---|---|---|
| University of Rochester Medicine Flaum Eye Institute - Webster Current | ⭐ 3.4 (22) | ✅ Yes | View Details |
| Joseph E Van Cura, OD | ⭐ 5 (191) | ✅ Yes | View Details |
| Webster Eye Care Associates | ⭐ 4.8 (237) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is University of Rochester Medicine Flaum Eye Institute - Webster located? +
University of Rochester Medicine Flaum Eye Institute - Webster is at 875 Hard Rd, Webster, NY 14580, United States, Webster, New York 14580.
What services does University of Rochester Medicine Flaum Eye Institute - Webster offer? +
University of Rochester Medicine Flaum Eye Institute - Webster provides comprehensive eye care including services for this business. Call +1 585-273-3937 for specific service availability.
What are the opening hours of University of Rochester Medicine Flaum Eye Institute - Webster? +
University of Rochester Medicine Flaum Eye Institute - Webster is open 8 am-5 pm. Closed on: Saturday, Sunday
Does University of Rochester Medicine Flaum Eye Institute - Webster accept walk-in patients? +
University of Rochester Medicine Flaum Eye Institute - Webster in Webster accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at University of Rochester Medicine Flaum Eye Institute - Webster? +
Consultation fees vary by service at University of Rochester Medicine Flaum Eye Institute - Webster. Basic eye exams typically start from $50 to $150 in Webster, while specialized treatments and surgeries may cost more.
Is University of Rochester Medicine Flaum Eye Institute - Webster equipped for emergency eye care? +
University of Rochester Medicine Flaum Eye Institute - Webster provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About University of Rochester Medicine Flaum Eye Institute - Webster
Located on Hard Road, in the town of Webster, NY, it is our largest and most modern satellite location yet with plenty of amenities for your comfort and one of the largest groups of eye specialists under one roof. We close at 1:00 pm on the 3rd Friday of each month.
How to Get Help at University of Rochester Medicine Flaum Eye Institute - Webster
To visit University of Rochester Medicine Flaum Eye Institute - Webster in Webster, call +1 585-273-3937 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Webster?
Choosing a verified eye clinic like University of Rochester Medicine Flaum Eye Institute - Webster in Webster ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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| Monday | 8 am-5 pm |
| Tuesday | 8 am-5 pm |
| Wednesday | 8 am-5 pm |
| Thursday | 8 am-5 pm |
| Friday | 8 am-5 pm |
| Saturday | Closed |
| Sunday | Closed |
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📍Nearby Centres
707 m away
2.9 km away
811 m away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJ4f-VuxXP1okR7avTlY8MBC0
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJ4f-VuxXP1okR7avTlY8MBC0
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