⭐Customer Reviews
4.9
★★★★☆
38 reviews on Google
L'optique, I can't possibly be your first "SUPER FAN" so I'll settle to join the crowd. I have referred my dearest friends your boutique and they're remarks are unanimous, THEY RAVE! Your team's wealth of knowledge, the breath of your collection, the beautiful boutiques, your consistently OUTSTANDING service make you by far BEST IN CLASS! I have visited and purchased from Downtown and the Village locations. The culture of Service Excellence is clear at both locations. I'll spare you the details of my experiences except to say that you've made me your poster boy for L'optique Asheville Eyewear. Thank you !
mzk
5 Star! Thanks to the careful attention of their staff in ASV, I now have my best-ever, favorite, love-'em glasses! They used my prescription, my existing glasses, and their judgment to create my new ones. I am amazed that the lens lets me focus clearly up close on a computer screen, at TV distance, and at long range - all three!! What a pleasure to have these! Thank you L'optique ASV!! And, I love my frames too, but that is secondary to the importance of lenses that meet my need for clarity!!
Incredibly kind and helpful team! They really knew their stuff when it came to my prescription and made the whole process easy. They helped me find a pair that actually fits my face and feels like my style. Can't say enough good things about them
After years of getting frames online that never quite fit my face properly, or didn't hold up to long-term heavy use, I decided to give L'optique a shot - and "WOW" is all I can say!
From the moment you enter the premises, the customer experience is second to none. Janice and her team are attentive, brilliant to work with, and help you select the perfect frame (or multiples) no matter what the occasion or use! I have 3 sets of prescription glasses from them, all slightly different, and I couldn't be happier! Not only are the frames unique and stylish, but high quality and extremely well built. Not to mention they have a massive selection to browse, making it very difficult to leave without the perfect pair of glasses.
Oh - and did I mention that there is a fantastic eye doctor ON SITE at this location? Dr. Pope's eye exam was a breeze and very thoroughly explained each step of the way.
Run, don't walk, to any of their locations. You won't regret it :)
Over the last 10 years I have purchased quite a few glasses here. Their frame selection vastly exceeds any other store in the area, lots of designers to choose from. The staff is knowledgeable and professional, very friendly and efficient. Lenses are obtained usually within a week. I recently had a session with the in-house optometrist, Dr.Pope, who spent extra time testing solutions for my vision changes. This is the only place I get glasses from and I have never been dissatisfied. I recommend L'Optique highly!
Came in to see if I could get a pair of glasses fixed for my grandma as she fell and stepped on them. Kat was extremely helpful and courteous and repaired the misshaped nose pads and even replaced them. She also cleaned the lenses. She did all this free of charge and was lovely to chat with. Highly recommend this shop! :)
The most wonderful (and fabulous!) staff, beautiful selection, and expert care. Truly an exceptional experience from start to finish. The only down-side is that this location isn't wheelchair accessible, though the staff were kind in offering assistance and accommodation.
Ive been coming to LOptique for almost 16 years and I got my first pair of Francis Klein rhinestone glasses, and I loved them! I got my 10+(?) pair of another pair of gorgeous rhinestone glasses yesterday and I LOVE LIVE LOVE them! Never have I had such great service from an optical shop in my many years of wearing glasses. And your cleanliness and care during such a hard time was noticed and appreciated as I am immunosuppressed. Thank you guys! Love your store!
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[?]Frequently Asked Questions
Where is L'optique Downtown located? +
L'optique Downtown is at 30 Wall St, Asheville, NC 28801, United States, Asheville, North Carolina 28801.
What services does L'optique Downtown offer? +
L'optique Downtown provides comprehensive eye care including services for this business. Call +1 828-259-9041 for specific service availability.
What are the opening hours of L'optique Downtown? +
L'optique Downtown is open 11 am-5 pm. Closed on: Sunday
Does L'optique Downtown accept walk-in patients? +
L'optique Downtown in Asheville accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at L'optique Downtown? +
Consultation fees vary by service at L'optique Downtown. Basic eye exams typically start from $50 to $150 in Asheville, while specialized treatments and surgeries may cost more.
Is L'optique Downtown equipped for emergency eye care? +
L'optique Downtown provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About L'optique Downtown
Independent optical boutique specializing in handmade eyewear and the latest lens technology.
How to Get Help at L'optique Downtown
To visit L'optique Downtown in Asheville, call +1 828-259-9041 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Asheville?
Choosing a verified eye clinic like L'optique Downtown in Asheville ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.