America's Best Contacts & Eyeglasses

If you ever see the back of this individual just know that the front is not pleasant either. Jaleya has a terrible attitude and has no problem being disrespectful to customers. She has 0 customer service skills and should not be allowed to checkout customers with her condescending tone. Trust me, you have not scared me, Jaleya, I will return to see if your behavior has improved.

The eye doctor here is wildly inappropriate. I had three visits with him and each time I felt uncomfortable. He puts his fingers in your eyes without gloves and doesn't listen when you say your prescription is not right. Don't know if it's ego or what, but fix it if the patient says it's still blurry. I was told to give it time and a week later my vision is still off. I'm going to a new location for the fourth visit. I'm beyond disappointed in my service

Friendly staff! I was visiting my dad and I went to this location thinking it would be easy to send my glasses to my home store. I gave them all the shipping information. I guessed wrong it took over a month to get my glasses. I just picked up my glasses 2 weeks ago. One pair of my glasses, I can not even see out of them. I found out today from my home store in Gastonia that they are do not have my prescription in them, and by my account I didn't even order those frames. I REPEAT DO NOT SHOP HERE!

Had a really bad experience on Friday with the Front Desk lady and a white bold guy. He was so rude and stopping me in the conversation. I will be keep putting the reviews till somebody call me back or reach out to me.

I would just like to say that my experience at this Americas Best was an excellent one. It was a nice establishment with workers who actually took time to make you feel welcome. The Dr, has a sense of humor that will have you laughing the whole time you're getting examined. Every sentence he said was like a comical joke to make you feel comfortable during your examination, then once you finish with that part of the exam you'll enter the eyeglass pit, (that's what I call it) to chose your eyeglasses. Here is where the trip to get new glasses was one for the ages because of a worker name Mr. Chris whose energy and enthusiasm had my experience well worth driving 1.5 hours away to go here to get myself & my kids some new eyeglasses. Mr Chris gave me all the information I needed when it came to learning about my new eyeglasses. I really understand what "Progressive" eyeglasses are now and why it's important to get your eyes sized for these type of glasses. Thanks Mr. Chris, you rock and you roll. Continue to make your customers comfortable and relaxed. Signing off, another satisfied customer. PS. Can't wait for them to be delivered.

my exam was fine, but one of the pairs of glasses i bought has already chipped after only being worn a couple of times and never dropped! i don't even know how it possibly could have happened, i keep the glasses in their case safe in a drawer when I'm not wearing them and I've only worn them twice(they are my backup pair). very disappointed.

I visited this location today, which isn't my usual one since I work nearby. Unfortunately, I accidentally stepped on my prescription sunglasses, which I really need at all times--especially during my kids' games. Mike was there to help, and he went above and beyond to assist me. His customer service was outstanding! Because of him, I will definitely be returning to this location. Amazing service--highly recommend!

I wish I had read reviews before I brought my child here. Dr. Yarborough is incredibly rude and inappropriate. Three separate times, he asked my FIRST GRADER how many "girlfriends" he has, and "say hi to your girlfriend for me." This is an older man saying this to a child. Very inappropriate and it made my child feel very uncomfortable. We had our initial appointment to get contacts for my son. Dr. Yarborough was not supportive in this decision and again, very rude. We had to come back on a separate occasion before they would even let him attempt to put the contacts in. Never have I ever had to come back for a separate appointment to do this and it was very inconvenient. Additionally, on our first visit, the receptionist was texting on her personal phone while we stood in front of her, waiting to be assisted. I will never come back here.