⭐Customer Reviews
4.9
★★★★☆
342 reviews on Google
I had such a great experience at this office! From the moment I walked in, the entire staff was incredibly kind, welcoming, and helpful. They made the check-in process smooth by providing a link prior to my visit.
Dr. Jones was especially impressive -- very informative, thorough, and patient. She explained everything clearly and made sure I fully understood my exam results and options. I really appreciated how comfortable and well cared for I felt throughout the entire visit.
Highly recommend this office if you're looking for professional, knowledgeable care with a genuinely friendly team!
I have been seeing Dr. Jones for several years and at every visit, Dr. Jones and her staff show concern and compassion. They make the time for their customers, ensuring that there is a clear understanding of the expectations/steps that are being taken.
I was recently seen by an eye specialist for narrow angling which resulted in laser surgery. The eye specialist never scheduled me for a follow-up appointment and told me to see Dr. Jones in 2 to 4 weeks. I suffered a lot of discomfort and pain following the procedure even after calling the eye specialists office several times. Dr. Jones and her staff were quick to get me in for a follow up to ensure that the procedure took and rule out any complications from the surgery.
Dr. Jones goes above and beyond in spending time with her patients! Most importantly, she listens to her patients and addresses their questions! Nowadays, care and compassion is lacking in the medical fields... however, not from this office! Highly recommend FY Eye Care!
I love my experience at this office and plan to make this my new eye doctor. So far I have been twice. The first time was for my check up and the second time was a follow up. Both times I was greeted my friendly front desk that were approachable, kind and genuine. When going to my room to be seen, I met Dr. Jones for the first time. She was friendly, kind, a great listener but most importantly knowledgeable. As someone who is very self aware and ask a lot of questions, Dr.Jones was patient, took the time to listen to me and answer my questions. She made me feel seen and heard. She does a thorough examination, I love that she actively takes notes throughout the exam, and just overall engaging. She had a way of building trust quickly, and created a space that encouraged my comfortability. I also love that her personality shines through, and she felt like a human. Highly recommend this doctors office for your eye health
Before my husband and I scheduled an appointment we collected a list of eye doctors in the area to extensively review. Well, Dr. Jones and staff did NOT disappoint;) Dr. Jones is just as good on paper, as in person!!! My husband is very intelligent and it can be hard to keep up with his head. That being said, she did a VERY thorough job at my simple examination & my husbands more complex examination. I was there as a routine, but he was having trouble with one of his eyes. The staff even did a good job at explaining what they were doing for the first couple of eye exercises and photos. I ask lots of questions and they were happy to help! They even helped pick out a pair of readers. It felt like our first time since it had been a while (no good excuses). Most people pay for the insurance and DO NOT use it. You should. Getting in front of things is AlWAYS better than a pile of problems:/ We will be back, as we put her in our yearly rotation!
Dr. Jones is awesome and her staff are friendly and helpful. Dr. Jones has seen my daughter several times, and each time, she knows exactly what to do and say to make her feel comfortable. We haven't had to wait and were also able to schedule an emergency visit on the spot. I highly recommend Dr. Jones for your eye care needs.
I have been going to Dr.Jones for 5 years and she is wonderful! She has helped me find the contact lenses that are comfortable, and the perfect glasses. She and her staff go above and beyond to provide exceptional service and assistance.
I always appreciate the friendliness and professionalism from Dr. Jones and her staff. Dr. Jones is very thorough with her examinations and explains each of them in a manner that is understandable for the patient This is a great place to receive your optometrical eye care. Highly recommended.
Dr. Jones is very professional, friendly & knowledgeable. When I needed a semi-urgent appointment, she listened, understood my concern & worked to resolve my issue. If you're looking for a caring & professional optometrist, call F. Y. Eye Care Associates- a clinician/practice who CARES!
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[?]Frequently Asked Questions
Where is F. Y. Eye Care Associates located? +
F. Y. Eye Care Associates is at 10210 Prosperity Park Dr STE 200, Charlotte, NC 28269, United States, Charlotte, North Carolina 28269.
What services does F. Y. Eye Care Associates offer? +
F. Y. Eye Care Associates provides comprehensive eye care including services for this business. Call +1 704-875-8787 for specific service availability.
What are the opening hours of F. Y. Eye Care Associates? +
F. Y. Eye Care Associates is open 8 am-1 pm, 2-5 pm. Closed on: Saturday, Sunday
Does F. Y. Eye Care Associates accept walk-in patients? +
F. Y. Eye Care Associates in Charlotte accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at F. Y. Eye Care Associates? +
Consultation fees vary by service at F. Y. Eye Care Associates. Basic eye exams typically start from $50 to $150 in Charlotte, while specialized treatments and surgeries may cost more.
Is F. Y. Eye Care Associates equipped for emergency eye care? +
F. Y. Eye Care Associates provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About F. Y. Eye Care Associates
At F.Y. Eye Care Associates, our optometry staff works together to ensure your visit is comfortable and completed in a timely manner. We have a qualified team of professionals that will work around your busy schedule and address any questions or concerns prior to the appointment. Whether it's a general eye exam or treating a condition that requires an in depth diagnosis, our team provides undivided attention to each patient so we can evaluate a plan based on your needs and our professional opinion. Dr. Karen Jones offers full vision examinations and will diagnose and treat an array of eye diseases and conditions to keep your eyes healthy!
How to Get Help at F. Y. Eye Care Associates
To visit F. Y. Eye Care Associates in Charlotte, call +1 704-875-8787 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Charlotte?
Choosing a verified eye clinic like F. Y. Eye Care Associates in Charlotte ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.