โญCustomer Reviews
4.7
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38 reviews on Google
She rushed in. Spent 6 min checking my eyes. Told me to use OTC eye drops for dryness. Never asked if I was already using them, how often, if it was helping. Her total time with me was maybe 15 min. Did not ask for her specifically when I made appt and assumed I would see the physician who treated me last. Appt desk did not ask when I made appt. Would not see her again.
I was scheduled for the wrong doctor and still was charged a co-pay. The front desk, assistant, and doctor all confirmed I should have been scheduled for another doctor and that it was a errror. The doctor provided services I did not need to justify the error and co-pay.
Despite the error I was told I could not get a refund and I would need to make another appointment and pay another co-pay. I feel like this was more about the money than correcting a error. If patients miss an appointment they will still charged $50. If this is the case the office should correct any errors that they make. I contacted my insurance company and they said I should have received a refund for this error.
A little rushed and confused why I didn't do eye exam before dilation. Thank you for identifying why I have blepharitis! Hopefully the drops help cure this!
Excellent surgeon with a real passion for her profession and an extraordinary interest and concern for her patients well-being.
Very personable and professional
Cares about her patients very much. I feel like I am in very good hands with Dr. Xu
It was a very busy office but I felt the care I received was outstanding and all my questions were answered so overall a pretty good experience!
She was awesome very clear about my eyes and encouraging. I could not be happier with my visit.
I'm glad I met this doctor. I believe I will be safe in her hands.
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[?]Frequently Asked Questions
Where is Rena Xu, MD, PhD - Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) located? +
Rena Xu, MD, PhD - Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) is at 2325 W Arbors Dr Suite 201, Charlotte, NC 28262, United States, Charlotte, North Carolina 28262.
What services does Rena Xu, MD, PhD - Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) offer? +
Rena Xu, MD, PhD - Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) provides comprehensive eye care including services for this business. Call +1 704-295-3500 for specific service availability.
What are the opening hours of Rena Xu, MD, PhD - Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA)? +
Rena Xu, MD, PhD - Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) is open 8 am-5 pm. Closed on: Saturday, Sunday
Does Rena Xu, MD, PhD - Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) accept walk-in patients? +
Rena Xu, MD, PhD - Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) in Charlotte accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Rena Xu, MD, PhD - Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA)? +
Consultation fees vary by service at Rena Xu, MD, PhD - Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA). Basic eye exams typically start from $50 to $150 in Charlotte, while specialized treatments and surgeries may cost more.
Is Rena Xu, MD, PhD - Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) equipped for emergency eye care? +
Rena Xu, MD, PhD - Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Rena Xu, MD, PhD - Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA)
Dr. Rena Xu is a fellowship-trained cornea specialist providing eye care in Charlotte, Concord, and Huntersville, NC. Her expertise includes cornea and external disease, cataract surgery, refractive procedures, corneal transplants, intraocular lens exchange, and artificial iris implantation.
How to Get Help at Rena Xu, MD, PhD - Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA)
To visit Rena Xu, MD, PhD - Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) in Charlotte, call +1 704-295-3500 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Charlotte?
Choosing a verified eye clinic like Rena Xu, MD, PhD - Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) in Charlotte ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.