⭐Customer Reviews
4.7
★★★★☆
262 reviews on Google
We had an excellent experience at the Warby Parker location in South End. Susan provided outstanding customer service when my wife was having an issue with her Ray-Ban sunglasses. She went above and beyond to fix and clean them, and her professionalism and attention to detail really stood out.
Highly recommend this location if you're looking for great service and a team that truly cares about their customers!
Love this Warby Parker location! I worked primarily with Susan, the licensed optician, who was the kindest, most professional, and most resourceful person with whom I've worked in the optha-, eye industry in a long time! Pricing, prescriptions and procedures were all absolutely clearly covered and explained. She was wonderful at helping me determine the best option for my particular contact lens situation. I recognize that she spent more time with me than with a normal customer, and I really appreciated that she did. Switching a contact lens provider can be like switching personal hygiene brands like toothpaste, etc. Susan makes it easy for me to consider switching to Warby Parker!!!
Oh my gosh, I cannot say enough good things about my experience in this store today. First, I was warmly greeted with a hello and smile from Love, who got me checked in immediately. He answered my questions kindly. Then, Susan adjusted two pairs of glasses for me within 15 minutes. She is incredibly talented! The way she meticulously shaped the frames to fit my face made both pair feel like brand new! I'm absolutely thrilled with how snug they are now - so much more functional and secure. These two Warby Parker employees are a great asset to the company!!
Love was incredibly kind, patient, & helpful. I've never bought glasses so I had no idea what I was doing, but he helped me find frames that fit me well and made it a smooth and easy experience. Definitely recommend!
Excellent as ever. Staff is customer-experienced, listen to customer needs, product knowledgeable, fast and efficient service. My representative listened to why I came to Warby Parker today. He knew where the products were on display, and brought several glasses from the $95 frames and also from the $145 wired frames. This provided me an option to try and compare each example. This Warby Parker Store is always a clean and an open-feeling store.
Product samples are well-displayed for customers to personally try each sample of their choosing.
My husband and I visited Warby Parker today to purchase new glasses for him. The associate helped us get into the store since my husband uses a wheelchair. She brought over several frame options and helped us make a selection. She explained all the features available and placed the order for the glasses. We were told when to expect delivery of the glasses. Several pairs of glasses have been purchased at Warby Parker, and we will continue to use this company.
Fantastic customer service. I spoke with Stewart, who I believe is one of the managers, and he was especially accommodating. Very easy to order glasses and there are fun options on frames for everyone. I highly recommend Warby Parker and wouldn't hesitate to order from them again in the future!
Susan provided a great experience in picking out my nonprescription sunglasses. She was knowledgeable, helpful and personable. My purchase was made efficiently, all my questions were answered , I was able to make an informed choice and on my way quickly. I had never been into a store only familiar with WP online, but glad to know that is an option especially based on this positive first impression.
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[?]Frequently Asked Questions
Where is Warby Parker Atherton Mill located? +
Warby Parker Atherton Mill is at 2000 South Blvd #150, Charlotte, NC 28203, United States, Charlotte, North Carolina 28203.
What services does Warby Parker Atherton Mill offer? +
Warby Parker Atherton Mill provides comprehensive eye care including services for this business. Call +1 704-508-4075 for specific service availability.
What are the opening hours of Warby Parker Atherton Mill? +
Warby Parker Atherton Mill is open 10 am-6 pm. Open all days.
Does Warby Parker Atherton Mill accept walk-in patients? +
Warby Parker Atherton Mill in Charlotte accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Warby Parker Atherton Mill? +
Consultation fees vary by service at Warby Parker Atherton Mill. Basic eye exams typically start from $50 to $150 in Charlotte, while specialized treatments and surgeries may cost more.
Is Warby Parker Atherton Mill equipped for emergency eye care? +
Warby Parker Atherton Mill provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Warby Parker Atherton Mill
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
How to Get Help at Warby Parker Atherton Mill
To visit Warby Parker Atherton Mill in Charlotte, call +1 704-508-4075 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Charlotte?
Choosing a verified eye clinic like Warby Parker Atherton Mill in Charlotte ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.