Retina & Diabetic Eye Center PA

Dr Rankin was recommended by the Dr that in my opinion, botched my 88 year old dad's cataract surgery causing his retina to become detached. I had to drive him to the appointments that happened about every 3 months because it took time between surgeries to heal so the next surgery could be preformed. Yes, there was always a wait beyond the scheduled appointment to get in to see Dr Rankin each time, but he always took his time with my dad and made sure we both understood everything and were comfortable with how things were progressing and what the next step would be. My dad was a very humble WWII & Korean War Navy Vet (now interred at Arlington National Cemetery) and Dr Rankin was always so personable and always had questions for my dad about the Battle in the Pacific. My anxiety caused me to worry about all the folks waiting in the lobby, like we had waited, but his sincere interest and in my Dad went a long way in convincing him to go through the process to repair his vision, which was successful. It makes me tear up as I write this long over due review when I think about how my Dad opened up and talked to Dr Rankin about his experiences in WWII, this was something I rarely experienced as my Dad rarely spoke of his time in the Navy. I am forever grateful to Dr Rankin for restoring my Dad's vision and his way of treating my Dad like he was all that mattered!

Fantastic care is all I've received from Dr. Rankin and staff! Highly recommend them to anyone needing retina care.

I was there for two different visits for laser eye surgery. The staff was friendly. My first visit took longer than I expected, I was there for several hours. The second visit was not as long. The doctor asked me how the prior procedure was for me. I responded by explaining that it was a bit painful and he went on to say that he could put a two-year-old to sleep and that I was a grown woman. I felt like he downplayed the fact that I felt that the procedure was painful and I thought it was very insulting.

I am extremely thankful for Dr. Rankin and his entire staff. I highly recommend this practice. He has saved my vision on three separate occasions. The wait time is usually minimal, but on the rare occasion I have to wait a little longer than usual, I know that he is busy saving someone else's vision.:-)

I went for my 1st visit. The office took me 45 minutes early for my appointment. Dr. Rankin is very personable, and very thorough. I am so glad I found him to explain my eye problems. Thank you Dr. Rankin and staff for a great experience.

The only reason I'm giving even 1 star is because you have to for the "Post" (your review) button to activate. ATTENTION: KNOW AHEAD OF TIME THAT THIS IS A SPECIALIST -- YOU WILL BE CHARGED A SMALL FORTUNE FOR THE MOST SIMPLE OF VISITS. I waited 1.5 hours to spend 5 minutes with the doctor and am $415 lighter as a result. I am so upset that I wasted my time visiting this place today after being referred by my regular ophthalmologist. Waited forever to finally see Dr. Rankin only to really find out there was no reason to have wasted my time. Don't get me wrong - I'm just as irate with my regular ophthalmologist for even making the referral, but to be charged over $400 for 5 minutes of the doctor's time is ridiculous. I was the first patient through the door when they opened, first to register, first to be called back from the waiting room, and about the 18th to actually see the doctor. Lots of old people there who have all the time in the world, but the one patient (me) who verbalized that I needed to get back to work, made an early appt. just for that reason, gets to wait the longest for whatever reason. $100 copay up front, and then the lady at the checkout calmly says I owe an additional $315. Just very nonchalantly, as if she was asking to borrow a nickel. VISIT AT YOUR OWN RISK .... AND EXPENSE!!! This experience has truly opened my eyes to the shell game that is modern healthcare. In the future, I will either refuse what I feel are unnecessary dr. appointments / referrals and/or I will get a complete cost breakdown (or at least an average patient cost) beforehand. I did ask for that before this visit, but Retina Diabetic Center was very vague about what the additional charges would be. I feel strongly that they know a general or average cost for an outpatient referral. That would allow a patient to make an informed decision about whether or not they wish to seek the service. Dishonest business practices IMO. I have learned a valuable lesson today. Too bad it cost me $400+. Unless your eyeball is hanging out of your head, I WOULD NOT RECOMMEND.

Always an extremely long wait to see the doctor. Why would you schedule 5 patients at the same time frame when you can only see one patient at a time? Avg wait in the room to see the doctor, 1hr to 1.5 hrs!!

I signed a contract for service for $248. They billed me nearly $800! Poor office management.