โญCustomer Reviews
4.4
โ
โ
โ
โ
โ
247 reviews on Google
Grace is fantastic. I am going to cancel the new order only because my doctor wants me to test my eyes later in 2026. Please cancel and refund and I will order later in the New Year. Grace is amazing and is an asset to your business. I have ordered many pairs of glasses and she has helped direct me.
I did not have a good experience here. After making an appointment, I received two more calls to schedule an appointment. They seemed quite confused that I already had one. Not a good start. I was charged $40 for a contact fitting when I never touched a pair of contacts in my appointment. The same prescription from the prior year was used exactly. I was told I would be emailed my prescription. They only sent a glasses prescription so I emailed for the contacts and asked a question. The question was ignored and I was sent a completely wrong prescription. I called and emailed several times before someone would finally speak with me. She said my chart stated I was given trials of contacts and wanted daily's. This was absolutely incorrect and makes me question what else was wrong with my exam. I was told the doctor would review my chart again to be sure everything was correct and I would be contacted by the end of the day. Shockingly, that never happened. So now I either have to go back for another exam which seems like a waste of time or just hope the doctor only falsely completed her exam in some areas but got the prescription correct. They won't refund the $40 either. I'd recommend finding some place else.
The staff at Optyx are thorough and knowledgeable. Chris was very polite, caring and professional. Their shop has plenty of choices of frames and the staff are equally happy to refit you own favourite frames to a new prescription.
I have used Optyx on 87 and broadway for the last 10 years and have nothing but praise for their staff and premises.
Optician was thorough and efficient in her eye assessment. Staff was very helpful with assisting me in the best frames and optics for me. Overall it was an easy, pleasant experience. Excellent customer service.
I was very happy with the service I received at OPTYX. I had a bit of an emergency. My glass frame broke and I can't function without my glasses. The attendant found another frame that fit my lenses. She took out the time to search for the perfect fitting frame. I was very pleased. Thank you!
Very professional and personable staff. My experience was top notch from start to finish. Doc was very precise and knowledgeable and walked me through my eye exam with ease. I highly recommend this location and company.
Unable to get in contact with a manager for multiple days about an issue with lenses.
Lenses were promised within 5-10 business days, took ~ 6+ weeks. Unable to cancel order due to manager failing to return calls for days.
Could only have lenses installed on two specific days of the week due to staffing issues.
The service was friendly and professional. Dr. Lee and the staff ensured that I understood my options and needs, and helped me choose what was best for me.
๐ See all reviews on Google ->
[?]Frequently Asked Questions
Where is OPTYX - Eyewear, Sunglasses, Contact Lenses, Eye Exams Optometrist Broadway located? +
OPTYX - Eyewear, Sunglasses, Contact Lenses, Eye Exams Optometrist Broadway is at 2384 Broadway, W 87th St, New York, NY 10024, United States, New York, NY 10024.
What services does OPTYX - Eyewear, Sunglasses, Contact Lenses, Eye Exams Optometrist Broadway offer? +
OPTYX - Eyewear, Sunglasses, Contact Lenses, Eye Exams Optometrist Broadway provides comprehensive eye care including services for this business. Call +1 917-410-1771 for specific service availability.
What are the opening hours of OPTYX - Eyewear, Sunglasses, Contact Lenses, Eye Exams Optometrist Broadway? +
OPTYX - Eyewear, Sunglasses, Contact Lenses, Eye Exams Optometrist Broadway is open 10 am-7 pm. Open all days.
Does OPTYX - Eyewear, Sunglasses, Contact Lenses, Eye Exams Optometrist Broadway accept walk-in patients? +
OPTYX - Eyewear, Sunglasses, Contact Lenses, Eye Exams Optometrist Broadway in New York accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at OPTYX - Eyewear, Sunglasses, Contact Lenses, Eye Exams Optometrist Broadway? +
Consultation fees vary by service at OPTYX - Eyewear, Sunglasses, Contact Lenses, Eye Exams Optometrist Broadway. Basic eye exams typically start from $50 to $150 in New York, while specialized treatments and surgeries may cost more.
Is OPTYX - Eyewear, Sunglasses, Contact Lenses, Eye Exams Optometrist Broadway equipped for emergency eye care? +
OPTYX - Eyewear, Sunglasses, Contact Lenses, Eye Exams Optometrist Broadway provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About OPTYX - Eyewear, Sunglasses, Contact Lenses, Eye Exams Optometrist Broadway
Eye Care Specialist serving NYC since 1971.
With quality lenses and frames, we service our clients needs and get them back to living their best life, and look smashing while doing it! We offer free adjustments and cleaning for clients at any time, styling sessions, and the finest luxury eyewear in all of NYC.
Our Optometrist are the highest rated in NYC, and we offer comprehensive eye exams, contact lenses and fittings, dmv exams, dry-eye treatments, contact lens fittings & glaucoma screenings.
Come see the difference in Eye Care at OPTYX today. Your friends will ask you where you shop and your eyes will thank you!
At Optyx, we accept vision insurance from providers like Cigna, Oxford Health Plan, Medicare, UnitedHealthcare, and Blue Cross.
How to Get Help at OPTYX - Eyewear, Sunglasses, Contact Lenses, Eye Exams Optometrist Broadway
To visit OPTYX - Eyewear, Sunglasses, Contact Lenses, Eye Exams Optometrist Broadway in New York, call +1 917-410-1771 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in New York?
Choosing a verified eye clinic like OPTYX - Eyewear, Sunglasses, Contact Lenses, Eye Exams Optometrist Broadway in New York ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.