Milford Eye Care

First visit. Everyone is upbeat and friendly! They provided an explanation of results as well as answering my questions in detail. Place is cute with fun decor around vision. My appointment included an eye exam as well as glasses and contact fitting. So nice to not feel like I am on an assembly line.

I had a really disappointing experience at this office. I came to my appointment after my glasses broke to get a new prescription for a new pair. the only way I could safely drive there was by wearing my wife's contacts temporarily. As soon as Dr McBride saw this, she immediately judged and scolded me, saying contacts are a "medical device" and that I should never do that. I explained that I literally could not see to get to my appointment and this was not a regular occurrence. Her response was that I should "just have an extra pair of glasses." That comment felt incredibly privileged and out of touch. Not everyone can afford backup glasses sitting around for emergencies. Instead of showing any empathy or understanding, I felt talked down to and shamed. The interaction made me uncomfortable and like I didn't want to come back. I expected professionalism and compassion, but got judged instead.

We had an exceptional experience at my daughter's first eye appointment! The staff were absolutely amazing -- friendly, patient, and made her feel so comfortable the entire time. They explained everything clearly and made the visit fun instead of stressful. It's rare to find a team that truly cares like this. We're so glad we chose this office and will definitely be coming back!

I took my 93yo mother for an eye exam and was so impressed with the staff. They were helpful, curteous, and knowledgable. Dr. Weber was very thorough and worked patiently to be able to improve her eyesight. They went above and beyond to make it an efficient and effective visit. Thanks to all!

My husband and I have been coming to Milford Eye Care for many years. Love the doctors and staff. Everyone is very always friendly

Unpleasant service. Sales reps need more patience when something is wrong with new eyeglasses. Not understanding what's wrong and not empathetic in their tone when working through an issue. They told me to wear them for one week instead of trying to figure out why I was seeing double. Had to explain what I was experiencing 10 times with two different reps for them to figure out the frame were resting wrong on my face. I am new client but probably not coming back. Sad part is the Drs are nice but I may not want to deal with the staff.

I have been going here for four years and I really like the eye doctors and eyewear staff. Simply a great place to get all in one!

Dr. Weber was awesome. Previously I've bounced around eye care facilities not really feeling that great about any of them but Milford Eye Care really impressed me. The appointment setup was smooth, the eye exam was by far the easiest, least stress inducing exam I've had. Also, I loved the digital imaging process of my eyes. The doctor really took the time to show me the images and explain what they actually depicted in terms I could understand. I left feeling much more educated about my eyes than when I went in. Their frame selection was also good and the fitting process easy. My exam was on a Tuesday and they had my Glasses on my face by Friday at 9am! Talk about turn around speed! I've never had glasses take less than ~10 business days. Overall I don't think I could say a bad word about my experience and will absolutely re-book with Milford Eye Care for my next eye appointment instead of bouncing like I previously have.