Korber Eye Care

I scheduled my first-ever eye exam with Korber Eye Care. I was not informed in advance that my eyes would be dilated or that I should arrange transportation. The visit ultimately lasted about 90 minutes, most of which was spent waiting. After an initial exam with a technician, I waited repeatedly in hallways and exam rooms before briefly seeing the doctor for less than five minutes. There was no introduction, no explanation of findings, and when I asked about my prescription I was told it would be on a form at the front desk. I was then told another test was required and left waiting again. I eventually chose to leave after 90 minutes. When I informed the front desk, I was spoken to dismissively by staff and had to firmly insist on receiving my paperwork and checking out. A technician made an unprofessional remark about me within earshot as I left, saying I "was being silly" to another technician. I left with an unexplained prescription, uncertainty about billing, and the need to schedule (and pay for) another exam elsewhere. Spending that much time waiting for minimal interaction--especially without clear communication or basic courtesy--was extremely disappointing and felt disrespectful of my time.

I've been going to Dr. Korber for several years now. Just had cataract surgery a few weeks ago. Staff is very nice and goes out of their way to answer questions and be helpful.

My husband had an apt today 9/5 - I called to let them know I got off work late and would be 5-10 min late - if they could still see him- the person on the phone was not that nice - I could be no more than the 5-10 min. We found out his appointment was not till 2:15 so we were early . When we got there the front desk was rude while checking us in. And not only that - it's been almost an hr and still waiting to be seen. Don't mind the waiting because I also work in the medical field and I know how things can get while in clinic - BUT no need to give patients bad customer/ patient service.

I was treated well the staff is caring and attentive. The doctor is straightforward and then you know what procedures need to take place and follow treatment was great.

I have been going to Dr Korber for years he has always taken good care of me that I appreciate his opinion and knowledge thank you

45ish years Dr. Korber has taken care of my family. From glasses on my then 9 month old to removing cataracts for my husband. Dr Korber delivers competent, compassionate care. He's a quiet man but will take whatever time you need to answer your questions. Great doctor, great man. Highly recommend.

Billed a routine eye exam under "medical" instead of an eye exam so I had to pay $50 even when I had no charge on my insurance. Just trying to scrape every penny off of you

Always helpful, friendly staff. Can't say enough good things about Dr. Korber. He is very professional and friendly! S