Mt Hood Eye Care Gresham

Mt Hood Eye Care has always been so good to our family. Dr Annie is kind and knowledgeable. Every employee we've interacted with has always been pleasant and caring. Although they have a small selection of glasses, it's easy to find a pair for everyone! I found a pair, my 8 year old found a pair, and my 10 month old also got a pair. The staff understands that costs are hard and are willing to help you work within your budget. We love MHEC and will continue to use them for our eye care needs!

First let me say the Dr.'s are great. However the finance department has a complete crook running it. So I bought some glasses. The lady helping me pick out my glasses tried to add extras I didn't ask for. Like the blue lenses. She said she thought I asked for that. I never brought it up. Anyway I used my insurance and paid around 150 cash and the insurance paid the rest. After I received my glasses I wore them a few weeks and knew they were not gonna work for me. Extremely heavy and uncomfortable. I went back to exchange them. I picked out a pair and paid another 120 or so and the finance lady said the insurance " kicked back " 20$ extra. I don't know any better and paid that as well. I received the new glasses and had to turn in the previous glasses I bought. So now I'm 270$ in. I get a text a couple of weeks later saying the insurance company kicked back 114$ that I had to pay. So I call my eye car insurance and they said they have never " kicked back" money after a sale was done. Everything is always prearranged so there is no kick backs. Then I called my medical insurance and they said I definitely do not owe them money as well. She didn't know what a kick back was. I kept getting text messages saying I owe the clinic money because the insurance kicked back all that extra. I called insurance again to be 109% certain I I didn't owe them money as the eye clinic kept saying. Again, no I do not. My insurance that the eye clinic was clearly trying to get me to pay for the glasses in full even though the insurance paid their part and I paid my part. I told the eye clinic to take me to court and I will win because the very people they say I owe money to assures me I do not. I still get text messages telling I owe money to the clinic because the insurance company say so. Again the insurance company assures me I do not. The finance dept at mt. Hood eye care is a dishonest person.they owe me a refund for the second pair of glasses I paid for. Even though I only own one pair

HIGHLY RECOMMEND!! Absolutely love this place! Every time we come in everyone is so welcoming. My kids are very picky when it comes to their frames and the staff is amazing and patient with them.

Amazing staff!!! , they were very friendly, kind we got two pairs of glasses for my daughter and she was so happy because she got some gift cards for a meal at Chic-Fil-A , the place is super clean i highly recommend them

Great clinic with professional staff and a very kind doctor. The exam was thorough, and everything was explained clearly. I would definitely come back.

Dr Mann was very thorough and took his time with me. He was professional but still friendly. He even got me in for a same day appointment when we thought I might have something serious.

The staff were so friendly and warm. It is still a requirement to have a face mask in these premises but I did not have one and they gladly offered me one on entry. Jen was informative and took her time listening to my needs, giving suggestions while understanding my profile. I ended up playing an order despite having no plan of purchasing anything initially. You have excellent customer service and this is the reason that I decided to place the order. For all your optical needs (and wants!), this is the place to check out!

I was having an eye event that was scary for me. They got me in for an exam immediately and kept me till they got a diagnosis (several hours due to dilation etc). They were friendly, thorough and reassuring. Can't thank you enough.