Douglas C. Melzer, OD

I don't usually write reviews, but since there was only 1 Google Review with 1 star, I felt the need to write my own review, because this business is not 1-star quality... I've been a patient for Dr. Melzer for several years now, I'd guess probably ~12 years. In that twelve years I've never had a single conflict. The doctor has always been positive, informative and very professional. When trying on new glasses, the doctor will offer real criticism if he likes them on me or not. No sales pressure, I can't say enough good things about this office. When I was about 18 years old, I started to wear contacts and couldn't even get a lens in due to my inability to allow my hand close to my eye without an intense flinching reflex. The doctor let me stay in the office for 45 minutes while I got one contact lens in. The staff is very patient, friendly and this is NOT a 1-star business, this is a 5-star business. The other Google Reviewer is off his rocker...

I went here because family friends recommended it. First off the dr gave me his personal opinions about weed dealers. Secondly the front desk lady told me not to commit insurance fraud.(like I would) Third they gave me a schedule date then when I called to confirm they said I didn't have an appointment that day. Fourth they said they would mail me my glasses prescription I hadn't received it so I called and the woman working in the office told me she couldn't find it. Fifth they said I would get a $120 rebate on my contacts and I only got $60. Inconsistent, unprofessional, and disorganized. So I find a 1 star review is accurate.

This was my second eye exam at Dr. Melzers office. He's easy to talk to about options that work for me and takes time to actually get to know me to make recommendations that fit my lifestyle (e.g. Contacts vs. glasses). The staff is friendly and make me feel welcome. It makes me have confidence in the Dr. and team with the consistency they treat me with. I will continue to see Dr. Melzer and his team for years to come. I highly recommend this office!

My wife and I have been using Dr. Douglas Melzer for over 25 years. His warm, friendly personality is enjoyed and appreciated. He is extremely knowledgeable, competent, and caring. He has worked with us with the financial aspect, and is a part of an excellent run practice with quality receptionists. At one point in time, I learned that doctor Melzer was using one day per week to travel to where he would provide free services to the extremely needy, who were without insurance and the finances to go to his office. We give Dr. Melzer and his staff a 5 star rating. Dan & Janice Beeghly

The Doctors are very, very nice. However, I never used my glasses because I gave up trying to explain that there was an issue with the glasses. Round items, like plates appeared oval and I felt as though I had sea sickness. When I called recently to ask for the name of the eye test they gave me, I let the receptionist know I wouldn'the be returning and why, I received a cold, "okay, do you need any thing else?". Very unfortunate.

Awesome group of people. Very professional. I have been going here for a long time and would recommend them to anyone. They are not stingy with their sample contacts. They just want to make sure you are happy with what your getting. Very highly recommended.

Great service And friendly staff