Eye Care Physicians & Surgeons

The entire visit was smooth and efficient from start to finish. The staff was extremely welcoming, professional, and friendly, which immediately put me at ease. Dr. Tehrani is very knowledgeable, took the time to explain everything clearly, and made me feel confident in my care. An excellent experience all around--I would highly recommend this office.

Scheduling is easy, staff is friendly, and for the most part I haven't waited long to be seen. I have received excellent care from Dr Warner and his assistants.

My annual appointment started an hour late. Front desk staff said they were running 30 minutes late when I helped an anxious patient inquire after waiting 40 minutes. Staff was just chatting about personal issues and I asked if they were calling clients to let them know of the delays. Of course they exchanged a "is she crazy?" look and said, "ah, no" and returned to chatting. The technician process included several tasks that could have been completed during the online checkin. The rooms were freezing, filthy, stinky, claustrophobic, and stained. When I was finally done, I saw where the staff hides, about six or seven hanging out laughing quieted as I walked out. This office needs to acknowledge that we are what pays their salaries, not irrelevant pieces of medical equipment. What a joke of a company. Go elsewhere, you deserve so much better!!

Pleasant and Profesional. The Dr and his Assistant explored one of my new side effects from a new medication.. Excellent teaching provided. As well reinforced the need to always wear my glasses for simple eye protection. Thank you for your 5 Star Service!

I am frustrated with this company. This is only my 2nd year going to them for my annual eye exam and I will find a different provider next year. The Liberty St. office staff that I dealt with had no customer service skills. I had never been to this branch before and it's surprisingly big inside and busy. It was overwhelming. I am also annoyed and confused about my bill. I wanted to talk to a Dr. about the possibility of contacts. It's automatically set as a contact lens appointment and is very expensive which wasn't disclosed upfront. I thought I was getting my normal eye exam and would just talk to the doc and then decide (and would be charged a fitting fee at that point if moving forward.... like I have done with all other eye docs previously). Instead, the day of the appointment I was handed a sheet that tells about the costs....but it wasn't clear if I could back out without being charged a cancelation fee. I'm assuming I would need to reschedule with different staff for a regular appointment??? I reluctantly went through with it because I did want to know if contacts could work for me again (they can't) ...and had already taken the time off work. The exam was good but pretty old-school compared to other places I've been (where they have the machine that also does the dreaded eye puff test). One guy who came in to verify the Rx seemed like an intern but that wasn't disclosed so maybe he was just new and never used eye exam equipment?? They were very nice at least. I left with some trial contacts, no glasses. They did print me Rx's for both. I had to wait in the main waiting room queue a while to check out/pay. For some odd reason they couldn't print a detailed receipt for me to submit to my FSA??? I could pick it up in a week (!) or they could mail it. What they mailed was an invoice for an additional $120 after I already paid $60 OOP at the office (and insurance paid their part). I've been wearing glasses for ages and wore contacts for many many years in the past and have never experienced this level of cost for just the exam and a contact fitting. Is it because of 2025 inflation or is it these guys? Regardless, it was not worth the hassle and, luckily, I had PTO available. I won't be back.

I arrived at 130pm for my 145pm appt. I was called into the room at 215pm. Thr assistant was very friendly with all the testing of my eyes. Then waited until 330pm to see the dr. All went very good other than having a total of 2 hrs for completion.

Best, most comprehensive eye care anyone could hope for. Dr. Warner and the experienced staff of the Eye Care Physicians They are top-notch and fully able to give comprehensive quality care.

I've been here a couple of times and each time it's left a bad taste in my mouth. So I decided to cancel my yearly checkup this year and I'm still getting call reminders and texts. So apparently when I called a couple of days ago, the person I spoke to didn't cancel my appointment. So I had to call again today; a day before my appointment to have it canceled again and I said I won't be rescheduling in the future. That's twice I called this week to cancel the appointment and I really don't want to get a no-call, no-show, because some office/scheduling person messed up. The eye doctor that I saw just left a plain bad test in my mouth!!!