Eye Focus Northwest - Salem

What an amazing experience. The team at EyeFocus is such a delight from the front desk ladies to the amazing doctors. I believe I have seen every doctor they have they all are top notch. Janay the office manager is the best, she makes me feel special each and everytime I go there. Dr. Fast is so knowledgeable and caring!! If your looking for the best eye exam with the right people, this is the place for you!!

I was so impressed with the speed and efficiency of this office. This was my first appointment and everything moved so quickly. I had a full exam, received a complete consultation around contacts, lessons on how to wear and remove contacts and left feeling great! My whole appointment was less than 45 minutes. Update: Yesterday I went in for a second appointment to try a different approach with my contacts. Dr. Itkin was so helpful, coached me through the entire process as I am still getting used to how to insert and remove my contacts and then provided me with two additional trial pairs so I can choose the best ones for me. I am so happy with the service and care I am receiving.

While I was working out with a friend, his toddler had come over and twisted up my glasses. I took them to Eye Focus and they fixed/cleaned them at no cost to me. Great place!

Everything went fine with the examination. I got a text about a week later to come pick up my new lenses so I took off work early to do that before the store closed. When I got to the store, I found out that I was supposed to have scheduled an appointment so that they could cut the lenses for my existing frames. The person who was supposed to cut the lenses was not there and supposedly called and left me a voicemail which I did not get. The store manager did find someone to cut the lenses and gave me my glasses. They are for close-up reading so I didn't thoroughly test them in the store and when I did test them at home, I found that the frames were warped and the lenses were not fully seated in the frames so they didn't fit or work correctly. I did manage to get the lenses fully seated myself so another visit is not necessary, but overall it was not a good experience.

Best eye care facility in the Salem Oregon area! The front desk was very kind to fit me in their schedule! They told me all their prices before hand over phone and at the office! No surprise fees everything was well communicated! The pre test was amazing and quick with explanations of what was going to be done before hand. Dr. B was very kind and helpful I was in and out and was taken good care of! I will definitely keep coming here.

I was not told the copay amount I had to pay before the appointment. I have really good coverage, but still had to pay $88 when i normally pay no more than $20 copay at other place. I felt tricked. I dont remember scheduling with you guys and I have my regular optometrist. The name eye focus is confusing because its similar to family eye focus. im not coming back. dont contact me unless I get my money back. I will tell other people not to go there. The service feels like a scam and not really transparent with people especially during this economy.

I'm here for an eye exam, I do this maybe once a year. I assume this is their job and they do this every day so when they tell me we're doing tests I just follow their lead. Only after several tests was the question broached if I was wearing contacts. Is it company policy to sigh loudly, take off their glasses, and mutter under their breath as they rub their eyes before telling me to take out my contacts? Passive aggressive in the extreme and very unprofessional. I was so uncomfortable for the rest of my visit I didn't even stay to try on glasses (for which I was pretty excited). I won't be purchasing glasses or contacts from here and I won't be returning when I need another exam.

Dr Fast is always up with the latest technology, always is careful with the examination, and most importantly, always is upfront with all my options in diabetic eye care. He's more than just my eye doctor, he's a friend!