Lash Story Studios and academy

Deb the owner was amazing. She took her time and did my lashes. It was a very relaxing place. The ambiance was good. I actually fell asleep a few times. lol I will definitely be back! Very satisfied.

I am not the type of person to complain about service, but I feel it is necessary to address an issue regarding a recent visit to Lash Story Studios and Academy. I purchased a gift card for my girlfriend, who had her lash appointment scheduled. Unfortunately, the lashes did not last more than 36 hours. She contacted the studio the following day to have the issue corrected. Due to weather conditions, Jayleena Cruz only works thursday and saturday she agreed to reschedule her appointment for a later date. When my girlfriend attended the rescheduled appointment, Jayleena applied another set of lashes. At the end of the service, my girlfriend was informed there would be a $55.00 fee. This was surprising, as there was never any mention of a two-day warranty policy prior to the service or during the original appointment. Had this policy been clearly explained, we would have understood the expectations ahead of time. Additionally, my girlfriend felt the service experience was unprofessional and dismissive, which made the situation more uncomfortable. She was ultimately told that the fee would be deducted from the gift card and that she could make another appointment using the remaining balance. I am reaching out to express my disappointment with both the service outcome and the lack of communication regarding policies. I believe clearer communication and better customer service could have prevented this situation entirely. Thank you for your time and consideration. I look forward to your response. Updated to this review I can't say enough amazing things about Lash Story Studio! From the moment my girlfriend walked in, she was treated with such care and professionalism. The studio is beautiful, clean, and has such a welcoming atmosphere. Deb, the owner, was absolutely wonderful. She went above and beyond to make my girlfriend feel comfortable and taken care of throughout the entire appointment. Her attention to detail, kindness, and expertise truly stand out. You can tell she genuinely cares about her clients and takes pride in her work. My girlfriend left feeling confident, happy, and looking incredible. If you're looking for top-quality lash services and an owner who truly values her clients, Lash Story Studio is the place to go. Highly recommend!

I recently booked an appointment and received lash extension services. As a stage 4 breast cancer fighter/survivor, my eyelashes had become sparse due to chemo treatments. Deb's exceptional work on my lashes has yielded outstanding results, achieving the natural look I requested. I am already receiving compliments. I will be returning for powder brows, as I have no eyebrows at all, and based on the excellent service I received for my lashes, I have full confidence that they will turn out wonderful as well.

It's been 3 days since getting my lashes done for the first time ever! I absolutely love them. The own Deb was my lash lady and although it was my first time and I haven't tried anyone else I WILL NOT GO ANYWHERE ELSE! She was so sweet and so kind and so soft spoken! I get nothing but compliments and it makes me feel great. As for her establishment it is very clean and the atmosphere is very relaxing! The staff is very friendly as well!! If you're looking to get services done (they provide more than just lashes) I highly recommend Lash Story's Studio and academy!!!

It's been such an upgrade and always amazing and beautiful experience. All the staff including Layla and most definitely Jess (my lash tech) are so professionally and highly skilled, trained and if you haven't made an appointment, plain and simple BOOK THEM ASAP!

Recently I had a facial treatment with Jessie at Lash Story Studios. I felt so comfortable & relaxed , she did such a great job, very professional. Thank you Jessie, definitely I'll be back. And thank you Lash Story Studios for a welcoming & great service. Highly recommended.

Posted pics of my lashes week 1 and almost week 3!! (No editing or filters) as you can see deb did an amazing job with my volume set! I had an amazing experience here and got exactly what I wanted. I've had past experiences in other places where my eyes looked droopy and it hurt wash my eyes but this was a completely different experience. I barely had any issues and the lashes were always full of volume even when they fell off. My lash retention was great. Super great response time with any questions!! I did a volume wispy set. Also the recliner seats were supperrrr comfortable, the vibe was so relaxing, everything was super clean. Can't wait to come back.

Fox eye was hard to find, as I searched for a new studio closer to me. This place is super clean. The chair is so comfortable! (OMG so valuable to me) Deb was very fast, very professional, and my lashes look great and feel great. Definitely coming back