Delaware Valley Retina Associates

I saw Dr Shah in May 2025 I thought he seemed professional and answered my questions. I waited a long time for each part of the process, about 2 hrs total. During that time I only saw one other client; the office was not busy. Actual time spent with dr was 20 mins. Before leaving I made a yearly appt for May 2026. In Dec 2025 I received text message that they cancelled my appt 5 months in advance. Rescheduling is a horrible process. There is an online appt scheduler but it's not enabled except for certain insurance carriers. I call but no one answers the office phone. Instead I get another automated text to call & reschedule. I call back immediately and still no one answers the phone. Wash, rinse, repeat, again and again. They alternated sending automated texts to my cell & landline, and email automated cancellation notices. I leave messages each time I call and finally after 6 WEEKS and several DOZEN messages I left a message to speak to the office manager. I received no return calls. After 8 wks, here we are still no return calls by a person and still no one answers the phone in the office. I do not feel like a valued customer. I ask myself, is this the kind of treatment I would want to get during an eye emergency? NO, and based on that I will be booking a new retina specialist because this practice was not a good experience. Two stars is probably generous.

The entire staff at Delaware Valley Retina Associates in Doylestown PA is wonderful! They are very friendly, helpful and supportive while also providing outstanding professional medical services to patients. Dr. Shah is a superb physician in every possible way! I highly recommend this medical practice.

Great staff and medical professionals. Dr. Shah is extremely thorough, knowledgeable, and provides the needed information on your care.

Dr Shah was very thorough and informative - made me very comfortable and answered all questions. Tech ahead of time was a bit overeager - I kind of felt like he was talking to a 12 year old...

The office staff is very friendly and knowledgeable and helpful. Dr. Le is fantastic. He's knowledgeable and considerate and gentle.

Dr.Shah and everyone connected with DVRA office could not be better. Dr.Shah listens carefully, explains what is happening precisely and determines the best treatment.

Their team is excellent, very detailed, explains everything, asks questions, polite, professional. Recommend to everyone

This was my first visit to Dr. IE, and I needed shot in my retina. Not always a fun experience, but Dr. Ie is very competent, understanding, efficiently explaining everything, and quite good at what he does. I was impressed all around, even to the staff assisting, namely Erin, who was a most efficient nurse. A very pleasant experience indeed.