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Shawnee Optical - West Erie

📍 2203 W 38th St, Erie, PA 16506, United States
[x] Active Centre⭐ 4.7/5 (222 reviews)🏆 Expert Choice🕐 9 am-5:30 pm📞 +1 814-838-2020⏱️ 3 min read
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Shawnee Optical - West Erie

Eye Care Provider
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2203 W 38th St, Erie, PA 16506, United States Erie, Pennsylvania 16506
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PIN Code
16506
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Plus Code
3VMM+78 Erie, Pennsylvania, USA
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Timings
9 am-5:30 pm
Verified May 2026
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Shawnee Optical - West Erie

📞 +1 814-838-2020
📍 2203 W 38th St, Erie, PA 16506, United States...
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Customer Reviews
4.7
★★★★☆
222 reviews on Google
5★
190
4★
16
3★
3
2★
3
1★
10
J
JMG⭐ Local Guide
Sep 18, 2025
★★★★★
I went to an appointment today and needed new glasses. I worked with Jay. She was knowledgeable, very pleasant and quite helpful. Answered all my questions and helped me make the best choice possible. Thanks Jay!
ND
N Daniel⭐ Local Guide
Sep 05, 2025
★★★★★
I was nervous about Dr Piersol retiring, but I really liked Dr Landa. She was professional yet friendly; she was thorough and instilled confidence. When the power went out briefly, she was personable and we had a nice conversation. The entire staff here is helpful and nice.
MB
Mary Beth Belczyk⭐ Local Guide
Aug 06, 2025
★☆☆☆☆
Appointment availability is awful. In addition, I ordered replacement lenses for my prescription glasses three weeks ago at my annual eye exam. I have called several times and was told it takes a week to 10 days each time I called. I called this morning to say it's been three weeks today and still no call about my lenses. I got a call back this afternoon. All of a sudden "there's a glitch" and now it'll be another week! We've been customers at this location since 1994. Dr Piersol was our doctor there since 1994. He retired a few months ago, and Shawnee West is nowhere close to being the same good service.
DR
D Rock⭐ Local Guide
Apr 06, 2025
★★★★★
This place is awesome. Seriously, not on here just to say that I truly mean it. They made me a dope pair of Nike sunglasses! They came out better than expected. They treated me so much better than they did at vision associates in Girard. These people were Hands-On friendly made you welcome. You felt at ease in the facility loved it and loved the experience. Thank you guys so much! Will definitely recommend you!
KS
Kelly Stolar
Mar 02, 2026
★★★★★
Positive and friendly services with great selection of eyewear.
JB
John Bozeman
Jan 31, 2026
★★★★★
Outstanding service, great value, amazing glasses!
TM
Trucilla McCamman
Dec 19, 2024
★★☆☆☆
It was my first time ever at Shawnee optical. I've recently discovered that not a whole lot of places take my insurance. But so many of my friends recommended that I go there. The staff behind the counter were so incredibly nice! But once it was my turn the lady that did the eye pressure tests and was asking about my previous prescription seemed so irritated. She just had a bad attitude. I didn't have my old prescription. But I had been ordering my contacts for almost 10 years so I at least knew what I have ordered. She was making comments about how we really don't know my prescription because I didn't bring it. I kept apologizing and it was just an uncomfortable encounter. The doctor who did my exam was very kind! But unfortunately I would rather pay out of pocket for a better experience than go somewhere I feel uncomfortable.
ES
Erin Shesman
Mar 03, 2025
★☆☆☆☆
I went to Shawnee Optical on the West Side in January of 2025. This was the worst experience I've ever had at an optical office. The office staff was unfriendly, unprofessional, disorganized, and not upfront about costs involved in their required appointments. I wanted to switch contact brands which required them to order a set of trial contacts for me because they didn't have my prescription on hand. When the trial pair came in, I was not able to just go pick them up, I had to schedule a "fit check" appointment. At this appointment I was informed that it was going to cost me $80 just so a technician (NOT a doctor) could check to make sure I was seeing well with the contacts in. I have never been charged for that type of situation, nor was I informed when they were ordering the trials that it was going to cost me that much to switch brands. On top of that, I received two different phone calls from them before and after my first appointment. The first was questioning information I had already given them when I scheduled my appointment originally. The second was to say they forgot to charge me for something, which they hadn't forgotten, as I clarified based on the receipt they gave me. Every time I was in their office, there was a problem with how my appointment was scheduled or they couldn't find me in their system correctly. What a mess. It just felt so disorganized and unprofessional. They recently changed doctors. Maybe they also recently changed computer systems? I have no idea. I just know I will not go back there and I would not recommend them to you either.
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📈Quick Comparison: Top Eye Clinics in Erie
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Shawnee Optical - West Erie Current⭐ 4.7 (222)✅ YesView Details
Pediatric Ophthalmology of Erie, Inc. ⭐ 4.9 (614)✅ YesView Details
Pediatric Ophthalmology of Erie, Inc. ⭐ 4.9 (601)✅ YesView Details

Comparison based on verified Google Maps data and user reviews.

[?]Frequently Asked Questions
Where is Shawnee Optical - West Erie located? +
Shawnee Optical - West Erie is at 2203 W 38th St, Erie, PA 16506, United States, Erie, Pennsylvania 16506.
What services does Shawnee Optical - West Erie offer? +
Shawnee Optical - West Erie provides comprehensive eye care including services for this business. Call +1 814-838-2020 for specific service availability.
What are the opening hours of Shawnee Optical - West Erie? +
Shawnee Optical - West Erie is open 9 am-5:30 pm. Closed on: Sunday
Does Shawnee Optical - West Erie accept walk-in patients? +
Shawnee Optical - West Erie in Erie accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Shawnee Optical - West Erie? +
Consultation fees vary by service at Shawnee Optical - West Erie. Basic eye exams typically start from $50 to $150 in Erie, while specialized treatments and surgeries may cost more.
Is Shawnee Optical - West Erie equipped for emergency eye care? +
Shawnee Optical - West Erie provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.

About Shawnee Optical - West Erie

At Shawnee Optical, our team of optometrists and eye care professionals have earned an excellent reputation over the last 35+ years for providing patients with the absolute best eye care and service. We develop life-long relationships with patients and take genuine interest in their eye health and care. The team at Shawnee Optical always take the extra steps and time to ensure you receive thorough and complete care and service.

How to Get Help at Shawnee Optical - West Erie

To visit Shawnee Optical - West Erie in Erie, call +1 814-838-2020 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.

Why Choose a Verified Eye Clinic in Erie?

Choosing a verified eye clinic like Shawnee Optical - West Erie in Erie ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.

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🗺️Location
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🕐Opening Hours
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Monday9 am-7 pm
Tuesday9 am-5:30 pm
Wednesday9 am-7 pm
Thursday9 am-5:30 pm
Friday9 am-5:30 pm
Saturday9 am-2 pm
SundayClosed
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Verified Eye Clinic Listing This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Registry Code: GBP-VET Last Vetted: May 2026

Google Place ID: ChIJ9Q-H7jR-MogR8aUkK0qjsEc