📋 Eye Care Provider
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Family Eye Care
📍 320 Central City Plaza, New Kensington, PA 15068, United States
[x] Active Centre⭐ 3.4/5 (70 reviews)🕐 9 am-5 pm📞 +1 724-335-5721⏱️ 3 min read
Family Eye Care
Eye Care Provider
320 Central City Plaza, New Kensington, PA 15068, United States
New Kensington, Pennsylvania 15068
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locations.myeyedr.com/pa/new-kensington/Official Website
PIN Code
15068
Plus Code
H67J+WP New Kensington, Pennsylvania, USATimings
9 am-5 pm
Verified May 2026
Digital Business Card
Family Eye Care
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Sunglasses
By owner
⭐Customer Reviews
JF
★☆☆☆☆
Terrible! The doctor is good, but the rest of the staff are horrible! They (John) try to sell you the most expensive glasses there. They don't run your insurance until you pay off your portion. Mine changed in the meantime. They never told me. I was not able to afford those glasses. I am currently waiting on a refund. Jan said she'll get back to me as soon as she gets to her computer about my $500 refund. That was Friday. Today is Monday.
MM
★★★★★
The friendly, helpful assistant and knowledgeable doctor did a thorough and careful exam of my eyes and really made me feel comfortable during my visit. The eyeglass selection is fantastic and my insurance covered the majority of the cost.
This is a great place to get your annual exam and cool new eyeglasses.
JT
★★★★★
My experience with Family Eye Care has always been very positive.
They're accommodating, respectful, and genuinely concerned about delivering excellent eye care. This review isn't based on just one or two visits, we have been going here for a number of years and service has been always been consistently good.
M
★☆☆☆☆
Have been going to this office since I was a teenager and started taking my own children here. But sadly I will be looking for a new eye doctor. Wait times are ridiculous. My husband received the wrong prescription and it took over a month to fix the situation. Today taking my daughter for her eye exam was the nail in the coffin. 2 appointments for contacts and glasses. This is not the way it was done when I got my contacts here when I was a child. I asked for a simple explanation of why it's done this way and was talked over and rudely to by Dr. Smay. Couldn't even be given a possible cost of what contacts or the co pay will be for her second appointment. Seems like another way to just get more money from us and our insurance. I don't see why everything can't be done in one appointment measurements and try on for contacts and glasses at the same time. No need for 2 different exams. Definitely working harder not smarter.
KS
★★☆☆☆
I've been going here for years but I won't anymore! The other day I called to set an emergency appointment because both of my eyes keep getting an infection in it; sounds like an emergency doesn't it? The lady on the phone tried to set me an appointment for late June. When I asked about scheduling an "emergency" visit she tried to send me to Monroeville and some other office somewhere in Pittsburgh. I've been loyal to this place since 1996 where's my loyalty in return when I have an emergency? They can't and won't get another dime from me or my insurance.
AK
★☆☆☆☆
I would seriously give negative stars if I could. Went there for both a contact and glasses exam as glasses do not work very well for me compared to contacts. The incompetent staff completely ignored my contact exam I mentioned several times. To say the least my business is going back to my competent doctor even if it takes longer to get in with them. Quality and customer service is worth the wait.
Edit: unsurprisingly these people are too dim to know an obvious username. As I was there on the 31st. Still no glasses.
QZ
★☆☆☆☆
I agree with several posts here. I too had been going to dr. samay for years. I too felt that I am done with this office and going to find a new doctor. I feel he rushes you out of the appt. I feel he can be rude. Honestly looking back on all the money he got from me and my insurance... I NEVER felt he was very helpful to me as his patient. It's time for me to get better than subpar service as a paying patient.
LS
★★★★★
I've been going to this location for years. The staff is always so wonderful and kind. A big shout out to Jen who helped me choose my glasses. She was so patient and kind and really made a huge impact on my recent experience there.
📈Quick Comparison: Top Eye Clinics in New Kensington
| Name | Rating | Phone | Link |
|---|---|---|---|
| Family Eye Care Current | ⭐ 3.4 (70) | ✅ Yes | View Details |
| MyEyeDr. | ⭐ 4.2 (114) | ✅ Yes | View Details |
| Joseph Smay, O.D. | ⭐ 1.9 (23) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is Family Eye Care located? +
Family Eye Care is at 320 Central City Plaza, New Kensington, PA 15068, United States, New Kensington, Pennsylvania 15068.
What services does Family Eye Care offer? +
Family Eye Care provides comprehensive eye care including services for this business. Call +1 724-335-5721 for specific service availability.
What are the opening hours of Family Eye Care? +
Family Eye Care is open 9 am-5 pm. Closed on: Sunday
Does Family Eye Care accept walk-in patients? +
Family Eye Care in New Kensington accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Family Eye Care? +
Consultation fees vary by service at Family Eye Care. Basic eye exams typically start from $50 to $150 in New Kensington, while specialized treatments and surgeries may cost more.
Is Family Eye Care equipped for emergency eye care? +
Family Eye Care provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Family Eye Care
Family Eye Care is a full-service eye care provider. Our mission is to provide patients with the most complete eye care possible with personal attention from our optical experts. Eye care services include comprehensive eye exams, contact lens evaluation and fitting, diabetic eye care, Glaucoma treatment and more. We also offer 24-hour emergency service, as well as laser vision correction of nearsightedness, farsightedness and astigmatism. We have offices in New Kensington, Penn Hills and North Hills while serving the Pittsburgh area for more than 25 years.
How to Get Help at Family Eye Care
To visit Family Eye Care in New Kensington, call +1 724-335-5721 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in New Kensington?
Choosing a verified eye clinic like Family Eye Care in New Kensington ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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Claim This Listing🕐Opening Hours
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| Monday | 10 am-7 pm |
| Tuesday | 9 am-5 pm |
| Wednesday | 10 am-7 pm |
| Thursday | 9 am-5 pm |
| Friday | 9 am-5 pm |
| Saturday | 9 am-1 pm |
| Sunday | Closed |
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📍Nearby Centres
30 m away
5.8 km away
2.6 km away
290 m away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJMQJgdELIxokRa0lX5zI-Oyg
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJMQJgdELIxokRa0lX5zI-Oyg