Dr. Mark H. Blecher, MD

The 2 stars are a gentleman's rating, and nothing more, because the experience was less than satisfactory. The first visit went well. The tech stephen who did the measurements and photographed the surface of the cornea did his job professionally. He was thorough and explained what he was doing and why. Meeting with Dr. Blecher was also satisfactory despite his bedside manner. He tended toward few words concerning my treatment plan, and what was involved with cataract surgery. These were the high points. It was all downhill from there. At the next visit, where they rechecked the measurements, the tech was rude, and very gruff. He didn't introduce himself or take the time to discuss why and what he was doing. Quite frankly he conveyed the attitude that he didn't like his job very much and that it was really a bother. Again Dr. Bleacher did not communicate well, but he did make it a point to tell me he would be doing the surgery and how great he was at doing the procedure. By this time, red flags began to pop up especially after I was scheduled for surgery and received my pre surgical instructions and medications. From my reading it appeared that what I was heading for was not state of the art. Naturally I sought out a second opinion and met with Dr. Blecher's colleague. The experience was much better and I came away from the visit feeling better about the surgery and the protocols involved. I was then scheduled for one final visit before surgery. It came at the new office that just opened. What a mess that was. Their computer system was not fully operational and I had to reregister. Again there was another measurement which is very necessary. The tech, a female this time was good. She was polite and thorough. Afterward I was to see the Physician. I was assigned to the waiting area where I waited and waited and waited. Then about an hour later, the rude tech previously described called from the end of the hall, " you can go". My response, "what did you say?" Again he shouted, " you can go." He did not address me by name, he did not offer an explanation, he turned and left. I followed only to find an empty office. To say the least I was upset, and considered cancelling the surgery. I did not. Come the day of surgery, I met very briefly with Dr. Blecher, who asked how I felt, and left without further conversation. Eventually I was taken back to the surgical suite. But no Dr. Blecher. Instead, I was met by what turned out to be a surgical Fellow. Without introduction or explanation he proceeded to do the surgery and left. No Blecher in sight. No follow up. N othing. The only person I saw after surgery was the recovery room nurse. Is this what the state of medicine has become? I hope not, because if it has, we are in trouble. From nearly beginning to end, this was an experience that noone should have to endure. In the event someone decides to use the practice, I would recommend you schedule with Dr. Feldman. He is the physician you want to see.

Tried calling this office twice but unfortunately calls go to automated message. After waiting for at least 7 minutes both times I decided to go elsewhere. You can have great doctors but if you can't set up an appointment then your useless...

Professional courteous efficient. I was amazed at the entire experience from first appointment to to eye surgery. It is an experience of perfection.

Phone not answered after being on hold for 20 minutes. Hire enough people to answer the phone!!!!!