Sam's Club Optical Center

BEWARE - WARNING. Several years ago, I had my exam with Dr. Elizabeth. I stopped going for several years but I decided to go before the covid pandemic and I saw the new doctor they had. I told her that I only had problems seeing at very long distances. The way she looked at me gave me an uncomfortable impression. Then she decided to put a few drops and another different drops again, and after those drops I began to see like mini shapes of ants or insects and spots, graphic shapes and I have never been able to see normal as before. At the time I thought it was something new, as my previous doctors have used dilating eye drops before. I bought the glasses and I found the prescription in the glasses was uneven and very strong. I complained and she told me that it was normal, that with time I would get used to it. In reality, that was a lie, she did it on purpose to hurt my eyes. Now I don't see near or far. In less than a month of wearing the glasses, I couldn't see without them, I couldn't take them off at all. My daughter had an eye exam, years ago, somewhere else and was told she was 20/20. To prove my point, I took my daughter to see her without letting her know about my daughter 20/20 vision! and she told my daughter that she needed glasses to read and see long distance. It's been almost 3 years and my daughter doesn't need glasses at all, she can see perfectly. Doctors today are damaging people's eyesight to have permanent clients. BEWARE. I do not recommend this woman at all, she is not trustworthy, she is not a good doctor, and she has a very bad vibe. You have to be evil to do things like this to people just to make money. I guess because she uses bifocals, she wants everybody to be like her, blind! If you have been a victim of this, you can sue.

I highly recommend Perpetual at the Franklin Mills location. I found her to be very professional, helpful, friendly and patient. Perpetual is the kind of employee Sam's should want to keep on its payroll forever.

Very bad customer service,the lady sitting there don't know anything,wasted almost 3 hours for calculating cost and gave me even more price with insurance then without all these with so much attitude! Please don't waste your time and energy

I absolutely love going to the optical center! The team is so professional and they always remember my name and make me feel important! I have been a customer of this center for 15-17 yrs.

they never ever pick up the phone. they are also closed Sundays and Mondays. trash customer service trash prices trash place .

Amazing stuff! The ladies are so professional best place to get you're eyes exam and pick out frames! Thank you

Slowest service , why am I waiting 45 mins for lenses I already ordered